Multicultural Minds Case Manager

3 weeks ago


Cairns Regional, Australia Centacarefnq Full time

Centacare FNQ has been walking alongside individuals, families, and communities across Far North Queensland for more than 40 years. We deliver inclusive programs in early learning, mental health, and community engagement—grounded in the values of dignity, respect, fairness, and inclusion.

We’re expanding our Multicultural Minds program and have exciting opportunities for Peer Support Workers and Case Managers to join our team, supporting people from Culturally and Linguistically Diverse (CALD) backgrounds who are experiencing mental health challenges.

Why Join Centacare FNQ?

At Centacare FNQ, you’ll be part of a team that values your lived experience, celebrates diversity, and supports your professional growth. We offer:

A supportive and inclusive workplace culture

Opportunities for professional development

The chance to make a meaningful difference in your community

Work-life balance — no weekends or public holidays

Two-week closure at Christmas/New Year

Tools and training to support your leadership journey

Collaborative local management and governance located in Cairns

You’ll be based in beautiful Far North Queensland working from a purpose-driven Catholic organisation that values connection and care

Job Description

About the Program

Multicultural Minds works alongside people from CALD backgrounds across the Cairns and Hinterland Hospital and Health Service region who are living with severe mental illness and/or problematic substance use.

Our support is:

Tailored to each person’s needs, goals, and aspirations

Grounded in cultural safety and strengths-based practice

Informed by lived experience and professional expertise

Focused on recovery, connection, and long-term wellbeing

About the Role

As part of our passionate and supportive team, you will:

Walk alongside people on their recovery journey

Facilitate one-to-one and group education/support sessions

Share knowledge of local services and connect people with the right supports

Contribute to a collaborative and inclusive team culture where your voice is valued

Desired Skills and Experience

Who We’re Looking For

We welcome people who are:

From a Culturally and Linguistically Diverse (CALD) background – language skills are highly valued

Skilled in group facilitation and community connection

Compassionate listeners and respectful communicators

Confident using interpreters to ensure understanding and inclusion

Flexible, proactive, and committed to learning

Bringing qualifications and/or lived experience, particularly in mental health recovery

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