Health Information Services
3 weeks ago
Overview
Health Information Services (HIS) Clerical Trainer/Support Officer at The Royal Melbourne Hospital (RMH). Location: RMH Elizabeth Street. This is a full-time, ongoing opportunity.
Role responsibilities
- Train clerks in Health Information Services (HIS) on digitization of medical record content using the Enterprise Content Management (ECM) system, including preparation, scanning, and quality assurance.
- Train clerks in HIS on the Electronic Medical Record (EMR) to perform tasks such as chart corrections, release of information, deficiency tracking, and patient portal activities.
- Monitor processes and throughput; provide feedback and recommendations.
- Organise and initiate training plans with the ECM Operations Manager to train all staff in prepping, scanning, QA and EMR tasks.
- Develop training documentation and maintain ECM and EMR staff manuals.
- Address Document Correction errors in ECM and EMR and make recommendations on system and process improvements.
- Conduct productivity and KPI audits.
- Assist with prioritisation of scanning work and respond to queries related to scanning/ECM.
About you
- Prioritise safety and wellbeing for yourself and others.
- Collaborate with patients, families, carers, and colleagues across teams.
- Engage in ongoing learning and participate in performance feedback.
- Adhere to safe work practices, respect the smoke-free environment, and seek help when needed.
Benefits
- 5 weeks annual leave, monthly ADOs, and 17.5% annual leave loading.
- Discounted gym and health facilities with Fitness Passport.
- Salary packaging options, earning up to $12,000 tax-free.
- Work in an organization that values kindness, safety, and excellence.
Click here to view the full position description. Interested candidates are encouraged to apply promptly as interviews are being arranged as applications are received; this advert may close early.
Advertisement Contact: Vanessa Koulaxizellis 9342 7438
All appointments are subject to a satisfactory Criminal History Record Check and an immunisation assessment prior to commencement.
The RMH stands in solidarity with Aboriginal and Torres Strait Islander people and champions diversity, inclusion and equality in our staffing and care. We encourage talented people from all backgrounds to apply and will consider adjustments to support such applications.
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