Health Information Services Clerk

**Health Information Services Clerk**

**The Avenue Hospital, Windsor**
- **Permanent part time position**:Enjoy flexible hours for **better work life balance**:

- We care about** YOU **Access counselling, **wellbeing services**, legal & financial assistance
- **Enjoy benefits** such as paid parental leave, study leave and the option to purchase additional annual leave.

**About The Role**

Our Health Records Department is a small team of Clinical Coders and Clerical Support based in a small, friendly, supportive environment. This role is a very important part of our administrative roles within our organisation.

As a Medical Records Clerk within our medical records department, your role involves supporting the organised and efficient functioning of Health Information Services.

**Reporting to the Health Information Manager, your duties include but are not limited to**:

- Assisting the Health Information Manager to address and resolve queries from both internal and external Health Professionals
- Handling medical record requests
- Retrieving on-site medical records for forthcoming admissions and record requests
- Ordering offsite records via online portals
- Following up on outstanding medical record deficiencies (eg pathology)
- Following up on high priority coding list
- Filing of loose reports and correspondences
- Filing of discharged coded medical records
- Conducting filing, archiving and "culling" of medical records
- Assisting to compile medical records of discharged patients
- Assisting and supporting Clinical Coding Team as require.

**Your Qualifications and Attributes**:

- Enthusiasm for patient care and a commitment to delivering customer-focused services at a high standard.
- Exceptional communication and interpersonal skills, fostering positive relationships with colleagues, patients and families.
- Capability to handle demanding situations and meet strict deadlines.
- Demonstrated respect for privacy and confidentiality.
- Proven initiative-taking when required.
- Intermediate computer knowledge and literacy.
- Previous experience in a medical records department or similar clerical role within a healthcare setting.
- While prior experience in a private hospital setting is preferred, it is not essential.

**Remuneration**:On offer is base hourly rate ranging from $28.93 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About the Hospital**

The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner city suburb of Windsor. The staff at the hospital are committed to providing quality health care and excellence in customer service. The hospital has 11 operating theatres, large day surgery centre, a High Dependency Unit, a Dermatology Centre and advanced interventional imaging services (including MRI, CT and Ultrasound).

**To Apply**

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**She’s here to help**

**Closing date: 19 December 2024