Sales Coordinator. Self Serve

Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

- $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

- Rosters published 4 weeks in advance.

- 15% Co-worker discount

- Subsidised meals and complimentary drinks in our Co-worker restaurant

- Free uniforms provided

- Free Co-worker parking

- Bonus programme (where eligible)

- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

- 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional information

- This role is Temporary Full time 76hrs/fortnight

- Applications close Friday 14 November 2025

- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

About this work area

Responsibilities

- Supervising and coordinating the daily operation of the team.

- Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.

- Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.

- Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.

- Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.

- Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.

As a Sales Coordinator you are

- Passionate about people’s everyday life at home and home furnishing.

- Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.

- Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.

- Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.

- Comfortable with coordinating your team, setting priorities and delegating responsibility.

- Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.

- Looking to develop and grow within the business.

We need people like you

At IKEA, work is so much more than a job. Come join us

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