Service Administrator

5 days ago

Mount Isa, Australia North West Queensland Full time

Reporting to our Admin Manager you will coordinate documents and gather and input data related to assigned administrative support duties.

You will make an impact in the following ways:

- Co-ordinate administrative requirement primarily with Service team
- Create POs for service team
- Processing invoices for service department
- Enter technician hours on jobs as required
- Administer customer online portals and training requirements for the service team
- Open jobs for service team as required with support from Service Advisor
- Gather and maintain information in centralised databases
- Attend meetings as required internal and external
- Assist with project related administration including forward ordering of parts and equipment as required, preventative maintenance and tooling.

To be successful in this role you will need the following:

- Demonstrated administrative experience in Automotive, Construction or other Trade related fields.
- Experience of delivering first class customer service
- Demonstrate care and attention to detail
- Confident with Microsoft Office suite and working across different databases and systems
- A self-starter who is looking to who is happy to be the go to person for the team
- Positive, upbeat attitude and ability pick up things quickly
- Strong work ethic and result orientation
- Works well in a small group of people

Compensation and Benefits

- Salaried position.
- Participation in an annual variable compensation (bonus) program.
- Salary continuance insurance.
- Discounts with select private health insurance, PC software/hardware and a range of vehicles.
- Annual remuneration reviews.
- Safety equipment / PPE and uniforms provided
- a range of personal and professional benefits.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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