Regional Team Leader

Regional Team Leader - Aged Care Assessment Services

Sydney NSW, Australia

Posted Monday 25 August 2025 at 2:00 pm | Expires Friday 26 September 2025 at 1:59 pm

- Location – Sydney (with occasional travel across Central Coast up to Far North Coast)
- Status – Permanent Full time
- Competitive Hourly rate
- 7 additional leave days per year + NFP Salary Packaging + Fitness Passport

Aged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and plays a pivotal role in ensuring that Older Australians are assessed for the care and services they truly need.

What will your role look like?

As a Regional Team Leader, you will lead and develop your team to ensure high quality aged care assessments. This role looks after NSW 4 region extending from the NSW Central Coast up to the Far North Coast.

Day to day this includes:

- Leading, developing and engaging team members to perform to standards required to meet team KPI’s
- Fostering a positive team culture where employees are engaged and have a clear expectation of their role and responsibilities
- Ensuring Aged Care Assessors work in accordance with Catholic Healthcare and Aged Care Assessment Services vision, mission, values, policies and procedures
- Facilitating team meetings, regional strategic planning and employee development
- Providing mentoring and support to Aged Care Assessors including opportunities for personal development and training across ACAS roles
- Facilitating orientation program and training for new Aged Care Assessors
- Providing mentoring and support to Aged Care Assessors including opportunities for personal development and training across ACAS roles
- Maintaining professional practice required for the role which is demonstrated through reflective practice, self-learning and active participation in mandatory professional development opportunities
- Working with the ACAS Manager to review the program budget as required
- Facilitating annual Operational Planning sessions and contribution to the ACAS Strategic plan
- Working collaboratively with colleagues to promote a supportive and positive team culture

To be successful in this role you’ll need:

- Experience managing a team or providing direct mentorship to staff
- Experience with My Aged Care portal and the aged care and/or community service sector.
- Ability to work autonomously in a predominantly mobile team whilst maintaining a team focus
- Excellent communication skills, written, verbal and listening
- Commitment to excellence in customer service, both to internal and external stakeholders
- Excellent planning, organising and problem-solving skills
- Demonstrated knowledge of local community aged care services both funded and non-funded service providers

What we can offer you:

- Competitive hourly pay rate
- Not-for-profit tax benefits so you pay less tax
- Fitness Passport discounted gym memberships
- Paid Parental leave
- Long Service leave after 5 years

Apply online now

Aged Care Assessment Services acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.We welcome and encourage applications from people across our diversecommunity, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

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