Key Account Manager

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Key Account Manager

Requisition ID: 10545

Who are we?

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio has over 40 brands, including Jim Beam and Maker's Mark Bourbon, Hibiki Japanese Whisky, Canadian Club Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

The Opportunity:

In this role, you will be instrumental in driving sales and profit growth across key state-based independent retailers and Metcash state offices, specifically within our non-alcohol portfolio. You’ll build and nurture genuine business partnerships that deliver on revenue, profit, and strategic objectives, while owning the full P&L responsibility within your customer base. Your ability to collaborate with internal teams and influence external stakeholders will be key to executing our Independent Grocery strategy across NSW. By aligning field teams with our vision and ensuring seamless execution, you’ll play a vital role in shaping the success of our soft drink business in the Independent Grocery channel.

Key Responsibilities:

- Design and deliver account plans to achieve sales targets in partnership with Category, Pricing, Marketing, Logistics, and Finance teams.
- Drive retailer and Metcash plans, ensuring alignment with company and brand strategies.
- Monitor performance vs. budget, providing regular variance analysis and actionable insights.
- Manage trade spend costs within budget guidelines.
- Negotiate and optimize trading terms to maximize business results.

Sales & Marketing Strategy

- Collaborate with internal teams to deliver category management best practice, consumer insights, and promotional programs.
- Develop joint business plans with customers to meet shared objectives.
- Ensure competitor activities and customer initiatives are communicated and acted upon.

Stakeholder Management

- Build and nurture relationships across internal teams and with key customer contacts.
- Identify and drive business improvement opportunities.

What You'll Bring:

To help you hit the ground running, you’ll bring:

- Proven experience managing Metcash and Independent Grocery accounts (highly desirable).
- Strong commercial acumen with the ability to identify and unlock growth opportunities at a state level.
- Skilled in negotiation and influencing, with confidence engaging both internal and external stakeholders.
- A strategic mindset and passion for driving results in a dynamic, fast-paced environment.
- Advanced Excel capabilities, including commercial modelling and data analysis.
- Excellent communication skills and the ability to build strong, collaborative relationships.
- Strong prioritisation and time management skills to effectively balance competing demands.
- Solid forecasting and demand planning experience.
- A proactive, solutions-focused team player who thrives in cross-functional environments.
- Ability to communicate clearly and confidently across all levels of the business.

Unleash Your Spirit

As Suntorians we believe in Dreaming Big and Growing for Good. We take pride in our sustainability, diversity, equity, and inclusion initiatives, striving to grow responsibly and inclusively. Come be part of the Suntory family and Unleash Your Spirit.

In addition to being part of a passionate team, we offer a competitive remuneration package, a company vehicle, generous incentive and an industry leading parental leave policy. This position is a critical part of our Commercial team so has plenty of scope for professional development with the opportunity to learn from, and work with, top leaders across the Oceania, regional and global business.

Our DEI Commitment

At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

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