Client Services Officer

6 days ago

City of Melbourne, Australia Advanced Personnel Management Full time

About the role

Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning Vale.

In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.

This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.

What's in it for you?

As a valued member of the Lifecare team, you will benefit from:

- Worklife balance, no weekends and set working hours

- Access to purchase additional leave

- Discounted health insurance

- Car leasing packages

- Service Milestone Recognition

- Ability to experience the various APM Group Health brands to broaden your skill set and career growth

Thinking about applying? Here's what we're looking for:

- Passionate about delivering great customer service

- Professional and friendly telephone manner

- Excellent time management skills and ability to multitask

- Intermediate experience using Microsoft Office Suite

- Enjoy working in a team environment

- Excellent written and verbal communication skills

- National Police Check and NDIS Workers Screening Clearance are required

About Lifecare

Lifecare are a part of the APM Group. With more than 50 clinics and over 430 practitioners we value holistic, patient centred care whilst supporting our practitioners with professional development opportunities and a very well-structured mentorship program.

Click APPLYnow and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today

We’re committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.

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