Account Manager

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Location: Sydney Office

Job Description

Are you someone that wants to help businesses thrive? Come grow your career with SHL. Do you enjoy making an impact in the marketplace and selling to influential authorities? Are you interested in an established brand with the energy of a start‑up? At SHL we are seeking an Account Manager to join our Sales team. As an Account Manager you will ensure service delivery to existing SHL customers (members) and conduct both renewal and new business sales interactions with senior‑level executives within specific institutional accounts.

Key Duties

- Build relationships with SHL customers and prospects through demonstration of in‑depth institutional knowledge, comprehending of specific institutional needs/priorities and application of research solutions.

- Navigate SHL’s customer offerings on behalf of the institution, ensuring the appropriate product is provided to meet the customer’s need.

- Educate customers and prospects on the benefits of SHL’s products and services through compelling articulation of our business model and value proposition.

- Create customized account plans for each institution, outlining service delivery and revenue growth strategies for existing and potential customer memberships within the institution.

- Collaborate with our customer advisory team to ensure targeted and substantive content solution delivery.

- Utilize existing SHL member relationships to navigate within the institution and generate/contact new business heads.

- Evaluate prospects’ business needs and present appropriate mix of SHL products.

- Assess appropriate tactics to drive urgency in sales cycle, including trial meetings/ teleconferences, guest website access, etc.

Required Qualification & Experience

- Bachelor’s degree or 8+ years of direct sales or account management experience (within an HR/Talent solution selling environment is preferred).

- Willingness and be able to travel more than 25% in a regional state territory.

Our Ideal Candidate Also Has

- Proven track record of selling and growing executive level relationships within an HR/Talent solution selling environment.

- Excellent communication and presentation experience.

- Demonstrated aptitude to establish and grow sales with existing senior level customers.

- Experience working in a Business to Business (B2B) environment.

About Us

- We unlock the possibilities of businesses through the power of people, science and technology.

- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground‑breaking science and business transformation.

- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

What SHL can offer you

- Employee benefits package that takes care of you and your family.

- Support, coaching, and on‑the‑job development to achieve career success

- A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )

- The ability to transform workplaces around the world for others.

Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture(find out more about DEI and accessibility at SHL )

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

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