(Urgent) Front Office Agent

20 hours ago


Ballarat, Australia Victoria Jungfrau Full time

Front Office Agent (a) 100% ab sofort oder nach Vereinbarung

Ihr Aufgabenbereich lautet:

Für unser Receptionsteam suchen wir ein Front Office Agent:

- Professioneller Empfang der Gäste, Check-In und Rooming mit Erläuterungen zum Hotel
- Durchführung von Check-Outs, sowie Gästeabrechnung mit akzeptierten Zahlungsmitteln
- Entgegennahme von Gästebeschwerden mit entsprechender Bearbeitung & Weiterleitung
- Annahme und Bearbeitung von Reservierungsanfragen in Abwesenheit der Reservierungsabteilung
- Kenntnisse und Umsetzung der Hotelstandards & LQA
- Empathische Betreuung unserer Gäste während des Aufenthaltes
- Berufserfahrung an der Réception (idealerweise in einer ähnlichen Position)
- Passion für die 5* Hotellerie, professioneller & kompetenter Umgang mit unseren Gästen
- Flexibilität und Belastbarkeit
- Gute Deutsch- und Englischkenntnisse, weitere Sprachen von Vorteil
- Kenntnisse von Reservierungsportale (u.a. Protel) von Vorteil
- Bereitschaft zu unterschiedlichen Schicht- und Wochenenddiensten
- Mitarbeiter-Restaurant ohne Pauschalabzug
Mitarbeiter-Restaurant mit Produktverrechnung nach persönlichem Verbrauch
- Betriebliche Altersvorsorge
Unsere Mitarbeitenden profitieren von einer überobligatorischen Vorsorge gemäss internem Reglement
- Gesundheitsförderung
Ergonomische Arbeitsplätze, vergünstigte Fitness-Abonnemente und Vieles mehr
- Weiterbildungsmöglichkeiten
Regelmässige Durchführung interner Weiterbildungen und finanzielle Unterstützung bei Bedarf
- Mitarbeiterrabatte
Übernachtungen in Partnerhotels zu reduzierten Preisen, Tennisplatzmiete, F&B Rabatte, regionale Vergünstigungen- wir bieten ein breitgefächertes Angebot für die Freizeitgestaltung
- Unterkunft für Mitarbeitende
Die Unterkunft befindet sich in unmittelbarer Nähe zum Hotel
- Parkplatz
Verfügbare Innen- und Aussenparkplätze zu vergünstigten Preisen

#J-18808-Ljbffr



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