Front Desk Assistant

2 weeks ago

Ballarat, Australia Mid City Hotel Ballarat Full time

**Join Our Team**

Mid City Hotel Ballarat is looking for passionate and customer-focused **Front Desk Assistants** to join our dedicated hospitality team. We are **flexible** in employment type and have openings for **one full-time and two part-time/casual positions**. Whether you're looking for steady full-time hours or the flexibility of part-time or casual work, we’d love to hear from you

**About the Role**

As a **Front Desk Assistant**, you will be the face of our hotel, ensuring guests receive a warm welcome and seamless experience. Your responsibilities will include:

- Managing check-ins, check-outs, and reservations
- Handling guest inquiries and providing outstanding customer service
- Assisting with booking systems and front office operations
- Collaborating with other departments to enhance guest satisfaction

**Training and Development**

Mid City Hotel Ballarat provides comprehensive training to equip team members with the skills needed for success:
**Hands-on experience with globally recognized hotel PMS software** to efficiently manage reservations and front desk operations
**Introductory Housekeeping training** to gain insight into hotel operations and enhance service quality
**RSA Certification & Bar/Function work training** for flexibility in food & beverage roles
**Certified Revenue Management training** available for team members who demonstrate strong ability and interest in optimizing hotel performance

**Perks & Benefits**
- Paid under the **Hospitality General Award MA000009** (Learn More)
- **Discounted hotel accommodation** - 30% off (excludes peak periods)
- **Wholesale meat & wine purchasing** available for staff
- **Free on-site car parking**:

- **Career growth & training opportunities**

**What We’re Looking For**
- Strong customer service skills & professionalism
- Ability to multi-task in a fast-paced environment
- A team player who’s willing to pitch in when needed
- Weekend availability (hospitality requires weekend work, shared fairly among staff)

**Ready to Apply?**

If you're excited about this opportunity, we'd love to hear from you

Come join our small yet passionate team, where **every role contributes to the success of our hotel** and the **memorable experience of our guests**

**Job Types**: Full-time, Part-time, Casual

Pay: $25.85 - $43.73 per hour

Expected hours: 15 - 38 per week

**Benefits**:

- Employee discount
- Professional development assistance

Work Location: In person

  • Front Desk Receptionist

    1 day ago

    Ballarat, Australia George Hotel Ballarat Full time

    Guest Service Agent/ Receptionist Quality Inn The George Hotel The successful applicant will be responsible for engaging with guests and patrons of both properties as first point of contact. This position offers a range of duties including, but not limited to; Processing all levels of accommodation reservations from multiple sources, Guest interactions,...

  • IT Service Desk Operator

    1 week ago

    Ballarat, Australia Grampians Health Horsham and Dimboola Full time

    Location: Ballarat Central, VIC, AU, 3350 Stawell, VIC, AU, 3380 Horsham, VIC, AU, 3400 **Multiple Full-Time Positions (Ballarat, Horsham/Stawell)** 1 x Fixed‑Term (to January 2026) 2 x Ongoing 80 hours per fortnight + a monthly ADO $29.58-$33.79 per hour **About the role** Step into a dynamic, fast-paced role supporting end users as the first point of...

  • Medical Receptionist

    3 days ago

    Ballarat, Australia Family Doctor Full time

    Now part of the Family Doctor group of medical clinics **The Organisation** **Ballarat Family Doctors** in Ballarat, part of the Family Doctor network of GP owned and operated medical practices, is committed to providing high quality health care for our patients and proud to offer a wide range of medical and allied services to the community. **The...

  • Medical Receptionist

    3 days ago

    Ballarat, Australia Family Doctor Full time

    New Owner - Now part of Family Doctor P/L **The Organisation** **Ballarat Family Doctors** in Ballarat, part of the Family Doctor network of GP owned and operated medical practices, is committed to providing high quality health care for our patients and proud to offer a wide range of medical and allied services to the community. **The Opportunity** This...

  • Sales Consultant

    3 days ago

    Ballarat, Australia CHESS LABOUR HIRE PTY LTD Full time

    HEATING APPLIANCE MANUFACTURER SELLING DIRECT TO THE PUBLIC located in Ballarat. With a solid reputation in the heating industry, our client prides themselves on manufacturing quality Australian made products matched only by our quality customer service and competitive marketing strategy. **Full Time | 38 Hour Week | 9am to 5pm | 3 days during the week &...

  • Front of House Supervisor

    1 day ago

    Ballarat, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: Part Time position available Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career Near public transport & free local parking **Description**: **The Role**: Cater Care Australia seeks to appoint a Front of House Supervisor with leadership experience at our education...

  • Medical Receptionist Ballarat Casual

    1 week ago

    Ballarat, Australia For Health Group Full time

    The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...

  • Medical Receptionist Ballarat Part Time

    5 days ago

    Ballarat, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...

  • Medical Receptionist

    5 days ago

    Ballarat, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...

  • Medical Receptionist Ballarat Casual

    5 days ago

    Ballarat, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...