
Immediate Start: Field Services Officer
2 weeks ago
Field Service Officer - Whakatane (EMS)
FIRST Security, one of New Zealand’s market leaders in security, is seeking an EMS (Electronic Monitoring Service) Field Officer in Whakatane. You will be responsible for ensuring electronic monitoring equipment is correctly installed and working on individuals in the community serving a non-custodial sentence. You will attend locations such as courts, prisons, and residential homes as required to conduct installs or call outs. You will be the first point of contact for equipment failures or alert activations and will liaise with our field support team to ensure issues are addressed quickly.
Role details:
- Rotating roster
- Pay rate starting at $23.50 per hour
- Pay rate of $27.80 per hour when fully trained in EMS
- Hours of work – 24/7 rotating roster
- Full and ongoing training provided
- A supportive team environment
- You may be required to assist in other business sectors if required
What we need you to have:
- “Can do” attitude
- Excellent people and listening skills with the ability to build relationships
- Effective written and verbal communication skills
- Ability to think on your feet quickly in challenging environments
- Physical fitness and the ability to handle stress and pressure
- A current full NZ Driver’s Licence
- Ability to pass a Ministry of Justice Criminal Convictions check
- A current Certificate of Approval (COA) or the ability to obtain one
Further benefits:
- Full access to First Security’s Perks program with extensive discounts across retailers, petrol and grocery
- Strong focus on training and development to help you grow
- Ongoing support, welfare checks and a positive culture on Health and Safety
- Full access to EAP and support services, including confidential counselling and financial budgeting for you and your family
Applicants for this position should have NZ residency or a valid NZ work visa.
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