State Manager

Overview

You are applying for the position of State Manager for Sureway. Please fill in your details below to submit an application for this position.

This position is located in: Melbourne

For more than 30 years, Sureway has been a trusted leader in employment services across Australia. As a State Manager for the InclusiveEmployment Australia program, you will be responsible for strategic operations across your region, leading a team of area managers and guiding them in all aspects of quality service delivery and performance.

We are looking to fill a number of positions that will cover both metro and country regions across NSW, VIC, SA, QLD, ACT and / or WA.

Key Responsibilities

- Provide strategic leadership and operational oversight across multiple regions and sites
- Lead and empower a team of Area Managers and their teams to deliver sustainable employment outcomes for people with disability
- Drive innovation and continuous improvement within a participant focused service delivery model
- Leverage systems, tools, and reports to analyse and monitor individual, site and area performance and quality metrics
- Facilitate training and development to ensure the provision of high-quality person-centred services
- Establish and maintain strategic relationships with government agencies, disability services, employers, and community organisations
- Achieve performance and quality KPIs
- Represent Sureway at state forums, industry bodies, and key stakeholder engagements to influence policy and promote inclusive employment
- Champion a high-performance and inclusive culture that reflects Sureway’s values and commitment to diversity and empowerment

What we are looking for

- Extensive leadership and management experience, in employment services, disability services, or a related human services field
- Proven experience managing multiple regions or large teams, with strong people leadership and coaching capability
- Strategic thinker with the ability to manage complex programs, budgets, and stakeholder expectations
- Deep understanding of disability inclusion, social impact, and employment sector reforms
- Commercially astute with experience using data-driven insights to optimise performance and drive sustainable growth
- Strong relationship management skills and the ability to influence and negotiate at senior levels
- Tech-savvy and confident in leading teams through digital tools, reporting systems, and compliance platforms

Benefits

- We pay above award rates – because your time and talent are worth more
- Performance bonus scheme based on meeting benchmarks
- Birthday leave – celebrate your special day with a paid day off every year
- Additional leave – enjoy an extra week off each year after 3 years of service
- Ongoing learning and development – access programs and study assistance to grow your skills and career
- Recognition that means something – be celebrated through monthly awards and our annual team awards program

About Sureway

Sureway Employment and Training lead the industry in Workforce Australia Employment Services and services to those with Disability. We also extend to the delivery of training and health supports. Sureway deliver innovative programs to job seekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of services assists people to achieve their goals and aspirations in life.

Compliance and application

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We strive to create a culturally safe environment which allows people to feel supported in their identity and culture. We celebrate diversity and welcome applications from people of all backgrounds including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, people with lived experience, individuals from LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.

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