Senior Business Process Consultant

2 days ago

Council of the City of Sydney, Australia Cognizant Full time

We are looking for a talented and driven Senior Business Process Consultant to join our dynamic team. In this role, the successful candidate will take the lead in designing, implementing, and optimizing ServiceNow solutions that align with our clients' business needs. They will work closely with various stakeholders to ensure seamless integration and functionality across HR Service Delivery (HRSD), Source to Pay (S2P), Customer Service Management (CSM), and Field Service Management (FSM) processes.

Key responsibilities

- Collaborating with clients to gather and analyze their business requirements, and translating them into effective ServiceNow solutions.

- Leading the design and implementation of ServiceNow modules related to HRSD, S2P, CSM, and FSM. Providing expert guidance and support throughout the project lifecycle, from initial planning to go‑live and beyond.

- Conducting regular reviews and assessments to ensure that the implemented solutions continue to meet the evolving needs of our clients.

- Staying up-to-date with the latest ServiceNow features and best practices, and incorporating them into our service offerings.

Qualifications

- Strong analytical skills with a focus on business process improvement.

- Proven experience with ServiceNow CSM and ITSM platforms.

- Background in business analysis and planning.

- Ability to thrive in a collaborative, hybrid work environment.

- Knowledge of service fulfillment and service assurance processes.

Benefits

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

- You can pursue innovative career tracks and opportunities here

- You can enhance your professional development through education and dedicated training

- We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Senior Business Process Consultant position.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast‑changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#J-18808-Ljbffr

  • Senior Business Consultant ›

    1 week ago

    Council of the City of Sydney, Australia Objective Full time

    About Objective: At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. Our role: The Senior Business Consultant is responsible for providing...

  • Business Process Consultant

    3 weeks ago

    Council of the City of Sydney, Australia Cognizant Full time

    Overview The Sr. Analyst role is crucial for driving the success of our projects in the Cards & Payments and Asset & Wealth Management domains. With a focus on Requirements Gathering, BPC – Business Planning & Consolidation the candidate will work in a hybrid model, collaborating with teams to ensure seamless ServiceNow project execution. This role...

  • ▷ Urgent Search: NSW | Assistant to Managing Director

    2 weeks ago

    Council of the City of Sydney, Australia Egis - Managing Consultant Full time

    NSW | Assistant to Managing Director (Business Development Support) Assistant to Managing Director (Business Development Support) BUCOF Full time | Construction & Infrastructure Sydney CBD (Hybrid flexibility) Join BUCOF as a BD Support! Help the MD drive growth, connect with contractors, and protect projects. Fast‑paced, hands‑on, and perfect for...

  • ▷ (15h Left) Business Process Mapping Consultant /...

    2 days ago

    Council of the City of Sydney, Australia Talent International Full time

    Our client, a leading Defence consulting firm, provides engineering, technical assurance, and logistics governance to ensure platform integrity and sustainment excellence across major Defence programs. We’re seeking a skilled Business Process Mapping Consultant / Author to develop, maintain, and continuously improve processes that drive operational...

  • Process Engineer

    3 weeks ago

    City of Brisbane, Australia Prudentia Process Consulting Full time

    As a Process Engineer, you will play an important role in delivering project design and support services to the diverse portfolio of projects in our Energy / Chemicals team. We are seeking outcome-focused individuals who are highly motivated, proactive, and thrive in a challenging, multi-disciplinary environment. The salary and level of responsibility for...

  • Senior Salesforce Consultant

    4 weeks ago

    Council of the City of Sydney, Australia J4RVIS Full time

    J4RVIS is an industry leading, system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology. We’re widely recognised as one of the most promising Salesforce partners, after achieving the "Summit" partnerships status (previously Platinum) within the...

  • Senior Consultant

    3 weeks ago

    Council of the City of Sydney, Australia Infosys Limited Full time

    Overview Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience, we steer our clients through their digital journey by enabling an AI-powered core and agile digital at scale to deliver performance and customer...

  • Senior Business Process Consultant

    6 days ago

    Sydney, New South Wales, Australia Cognizant Technology Solutions Full time $80,000 - $120,000 per year

    We are looking for a talented and driven Senior Business Process Consultant to join our dynamic team. In this role, the successful candidate will take the lead in designing, implementing, and optimizing ServiceNow solutions that align with our clients' business needs. They will work closely with various stakeholders to ensure seamless integration and...

  • Senior Business Process Consultant

    4 days ago

    Sydney, New South Wales, Australia Jobs via eFinancialCareers Full time $120,000 - $180,000 per year

    We are looking for a talented and driven Senior Business Process Consultant to join our dynamic team. In this role, the successful candidate will take the lead in designing, implementing, and optimizing ServiceNow solutions that align with our clients' business needs. They will work closely with various stakeholders to ensure seamless integration and...

  • Senior Business Analyst

    1 week ago

    Council of the City of Sydney, Australia FinXL Full time

    About FinXL FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL IT is seeking a Senior Business Analyst to join our...