Performance and Insights Analyst

As our highly valued Performance and Insights Analyst based in Brisbane, your role will be to provide analysis critical business support across the Operations Office to ensure efficiency and efficacy of business processes. You are pivotal to the delivery of accurate operational reporting, business support across our distribution channels, effective FTE management and management of our performance scorecards.

You’ll make an impact by:

- Working collaboratively with various internal and external stakeholders, you are the central point of contact for customer facing team member performance and variable remuneration plans. You will be responsible for the execution of Scorecard Incentive Program (SIP) aligning reward with performance outcomes. This is a pivotal aspect of driving performance and supporting customers across the bank.

- You play a vital role in proactively maintaining records and governance across distribution reporting and business reporting infrastructure.

- You proactively find opportunities to present and share insights to drive efficiency and budget achievement across the Operations division.

Do things differently with us

To succeed in this role, you will have:

- 5+ years’ experience working in performance or business analyst role.

- Demonstrated experience in problem solving and working autonomously.

- Experience building reports using data analysis tools (Advanced Excel, Tableau, SQL, PowerBI). Databricks is highly desirable.

- Experience working within a financial services organisation (desirable).

- Degree qualified in business, finance, IT or related discipline, or equivalent operational experience.

Why Great Southern Bank?

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

- Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.

- Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.

- Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can.

Questions?

Please contact our Talent Acquisition team at careers@gsb.com.au

At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers.

We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast‑changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.

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