Performance Analyst

1 week ago

Brisbane, Queensland, Australia eHealth Queensland Full time $90,000 - $120,000 per year

Take the next step in your career with this exciting opportunity within eHealth. The Performance Analyst works closely with data owners and service leads and is responsible for preparing monthly operational performance report through collection, validation and analysis of data to support the Executive Management Team with operational performance insights and drive continuous improvement. The position also plays a critical role in supporting the business planning processes and coordinating periodic status reporting on the implementation of key operational and strategic initiatives across eHealth Queensland.

What you'll do

  • Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
  • Coordinate and assist in the design, development, and implementation of executive and governance level performance reporting requirements.
  • Assist in the development of KPIs, undertake performance analysis, and provide recommendations for continuous technical and operational improvement through data-driven insights.
  • Work with data owners and service providers to establish data requirements for performance reporting purposes and resolve any issues to ensure ongoing data integrity and availability.
  • Collect, extract, and analyse performance data to enable the preparation of performance reports, dashboards and presentations either on a periodic or ad-hoc basis.
  • Validate data, workflows, and tools to ensure performance metrics are being accurately measured and trends monitored.
  • Advise on the design, development, and use of Power BI to strengthen and automate analysis, review, and performance reporting functions.

About you

  • You think ahead to consider longer-term goals and align them, whilst understanding the current environment and its drivers.
  • You have a substantial knowledge of, and experience in, developing and routinely preparing performance reports and presentations, including the ability to effectively work together with a variety of stakeholders and systems in the coordination and collection of data and other information. Your intermediate proficiency in Power BI and Excel, including knowledge of Power Query M and DAX will enable you to transform and analyse data effectively.
  • You achieve excellent outcomes because you are solutions focussed and methodical, effectively manage risk, and drive intended results.
  • You listen, interpret and convey information in the best way. You are collaborative and cultivate productive networks, effectively manage conflicting agendas and priorities, and deliver within agreed timeframes.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

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