Administrative Officer

3 weeks ago

Mount Isa City, Australia North West Queensland Full time

Overview

This is your opportunity to contribute to our vision of creating pathways to better health for our North West communities. Join Normanton Hospital as an Administration Officer and be the friendly face that keeps our health service running smoothly — all while enjoying the unique outback lifestyle.

Job details

- Position status: Casual
- Position type: Flexible
- Occupational group: Administration
- Classification: AO3
- Workplace Location: North West Qld
- Job ad reference: QLD/MI663722
- Closing date: 27-Oct-2025
- Salary: $48.51 - $53.94 p/hr
- Job duration: See Job Details
- Contact person: Katherine Stock
- Contact details: (07) 4745 2100

About the organisation

North West Hospital and Health Service (HHS) offers unique locations, friendly communities, and regional, rural and remote incentives. We are committed to providing opportunities for career development, including in‑house training, development and mentoring programs. PLUS access to Training, Education and Professional Development Incentive funds if eligible.

Normanton Hospital and Community Health provides care for patients from Normanton, Karumba, surrounding towns, stations, and vessels in the lower gulf. Services include Accident & Emergency, general inpatient care, outpatient and visiting specialist clinics, delivered in collaboration with community health and local providers. Normanton offers a true outback lifestyle with access to amenities, sports, outdoor recreation and social activities.

Role summary

As our Administration Officer, you will be the first point of contact for patients, staff and visitors, while keeping hospital operations running smoothly. In this role you will:

- Provide reception and administrative support, including phone, email and face‑to‑face enquiries.
- Manage patient registration, admissions, discharges and specialist clinic records.
- Assist with patient travel documentation and appointment bookings.
- Support cash handling, mail, stock control and office equipment use.
- Maintain confidentiality, records management and data entry accuracy.
- Contribute to patient safety, quality improvement and workplace health and safety.
- Work collaboratively as part of a supportive hospital team.

Requirements

- Class C Motor Vehicle Licence.
- Pre-employment screening including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
- A period of probation may apply.

Interested?

Download the Role Description for further information and application/interview preparation.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-MI663722

Contact: Katherine Stock on (07) 4745 2100.

Applications close: Monday, 27 October 2025.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.

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