Front Office Supervisor

Front Office Supervisor page is loaded## Front Office Supervisorlocations: RAC Monkey Mia Dolphin Resorttime type: Full timeposted on: Posted Todayjob requisition id: JR105742Located in the spectacular Shark Bay World Heritage Area, **RAC Monkey Mia Dolphin Resort** offers visitors a once-in-a-lifetime experience of connecting with wild dolphins against a backdrop of stunning beaches and pristine national parks. With a range of accommodation, dining and entertainment options, the resort is one of WA’s most iconic holiday destinations. An exciting opportunity has become available for an experienced **Front Office Supervisor**to join our friendly team on a **full-time** basis.This role would be ideal for a local or someone looking to relocate from Perth with on-site accommodation available at a reduced cost allowing the right candidate to live and work on-site. If you are passionate about tourism, travel, and events, this could be your next big adventure Full training will be provided to the right candidate.**Your day-to-day impact** You will spend your days:* Greeting and assisting guests with check-ins, check-outs, and general inquiries.* Managing reservations, payments, and guest accounts efficiently.* Supervising and supporting front office team members, ensuring smooth operations.* Providing local knowledge and recommendations to enhance the guest experience.* Handling guest concerns professionally, resolving issues or escalating as needed.* Liaising with housekeeping, maintenance, and other departments to ensure seamless service.* Maintaining front desk procedures, security protocols, and office administration tasks.**What you’ll bring to the team*** Certificate III or Diploma in Hospitality / Tourism / Events related discipline or equivalent is desirable* Previous experience in a hospitality environment, hotels, accommodation or similar* Demonstrated experience in group reservation experience* Knowledge of and ability to maintain a safe and hygienic working environment* Strong time-management, organisation and multi-tasking skills* Ability to work well within a team and build relationships* Creative flair, with the ability to envisage and bring to life the guest’s requirements* Ability to obtain a National Police Clearance* Current Responsible Service of Alcohol (RSA) Certificate**Why you’ll love working with us*** Full training* Competitive pay rates* Regular, full-time work hours* A supportive and caring work environment with a long-established business proud of their inclusive culture and opportunities* Priceless experience at our renowned Resort* A chance to live and work in a beautiful part of Western Australia**How to Apply** **'Apply'** today and join the team at RAC Monkey Mia Dolphin Resort. **About RAC** At RAC, we’re committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply. If you require any adjustments to support your application or participation in the process, please reach out to our Talent Acquisition Team – we’re here to help.[](blob:https://racwa.wd3.myworkdayjobs.com/4b594eaa-f89d-450b-8127-e17501183075)0:00 / 2:00RAC is a purpose-led member organisation.Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.For any assistance please contact recruitment@rac.com.au
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