Operations Supervisor

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post – www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Supervisor – Tomago NSW

Are you a hands-on leader with a passion for operational excellence and safety? Toll Group is seeking a dynamic Operations Supervisor to join our team in Tomago, NSW. This is your opportunity to play a key role in driving performance, ensuring compliance, and leading a high-performing team in a fast-paced logistics environment.

As the Operations Supervisor, you’ll be responsible for the day-to-day execution of transport operations, ensuring service standards and contractual KPIs are met. You’ll lead a team of drivers and schedulers, manage fleet and resource planning, and foster strong relationships with customers and subcontractors.

Key Responsibilities and duties

- Lead and allocate resources to meet service standards and operational targets.

- Build strong relationships with customers, subcontractors, and internal teams.

- Drive safety-first culture and ensure compliance with transport regulations.

- Manage fleet bookings, driver rosters, and operational communications.

- Mentor and coach team members to foster a collaborative and capable workforce.

- Conduct investigations, audits, and toolbox talks to maintain high standards.

What You’ll Bring

- Minimum 5 years’ experience in transport, logistics, or a related industry.

- At least 2 years in a supervisory or leadership role.

- Strong knowledge of NHVR guidelines, Dangerous Goods regulations, and fatigue management.

- Excellent communication, planning, and problem-solving skills.

- Proficiency in MTData, Microsoft Office, and scheduling tools.

- Dangerous Goods handling experience and relevant licenses (including Driver’s License and Unsupervised Handling License).

Why Join Toll?

- Be part of a global logistics leader with a strong safety-first culture.

- Work in a collaborative and supportive team environment.

- Opportunities for professional development and career progression.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry‑leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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