Application Administrator

Do you enjoy fostering relationships and have experience providing technical support services for critical applications? This is your chance to Rewrite the Future with us.

- Join a vibrant team dedicated to enhancing community services through technology.

- Collaborate with diverse stakeholders to align business requirements with system functionality.

- Contribute to the ongoing improvement and automation of critical business applications.

About the role

The Application Administrator role is designed for a proactive professional who will ensure the integrity, confidentiality, and availability of the Central Coast Council's One Council Solution. Reporting to the Senior Application Administrator, this position requires excellent customer service skills and the ability to build essential relationships with both internal and external stakeholders.

As part of the application services team, you will support the Council's enterprise business applications and major business functions, enabling the organisation to deliver essential community services effectively.

This position is required to provide quality customer service and create value for the community.

Ideal Candidate Profile

The ideal candidate will possess a strong technical background and experience in application administration, with a focus on collaboration and continuous improvement.

- Degree in Computer Science, Information Technology, Business Management, Engineering, or related field, or equivalent experience.

- Proven experience in developing and executing business systems implementation plans.

- Strong background in managing vendor support to enhance service delivery.

- Experience in project management, including functional testing and software upgrades.

We seek individuals who are motivated to learn, adapt, and contribute to a diverse workplace, fostering an environment of cooperation and effective communication.

- A competitive total remuneration salary package will be provided for this role

- We have a temporary full-time role available for up to 4 years

- We are able to offer hybrid and flexible working conditions for this role

- This role is located at the Wyong Administration Building

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

- Long service leave after 5 years of continuous service

- Time provided for you to do annual skin cancer screening, Breast screen and blood donations

- Access to professional development with career development and learning programs through various platforms

- We reward and recognise our staff with our Cheers program

- Novated leasing partnerships.

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

This position will close for applications at midnight on Sunday, 26 October 2025.

As we are anticipating a high volume and calibre of applications, applications will be progressively assessed and may be closed prior to the advertised date.

Location

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

How to apply

We have put together some additional resources to help you apply for a role at Central Coast Council. By completing and submitting this online application you confirm that any information that you provide in this application is true and correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false. You also consent to employment screening checks being conducted where appropriate. This may include associated checks including reference checks, Working with Children Check, Entitlement to Work in Australia, employment history and an Australian Federal Police Check, as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies. You also acknowledge that you will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.

To lodge your application, please follow these steps:

- Answer the online questions shown below.

- Attach your resume

- Attach your qualifications and licences.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727. Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here.

Apply Now

- Title *

- First name *

- Last name *

- E-mail *

- Digits only or add + for international numbers

- Street *

- Street Cont.

- City, Town or Suburb *

- Postcode or Zipcode *

- Country *

- State, Region or Province *

- LinkedIn URL (Please click on your profile and copy the URL from your profile page.)

Questions

- Do you have a preferred name that you like to be addressed by? Please provide details if applicable.

- Are you currently eligible to work in Australia? *

- Yes

- No

- Are you an existing employee or have you previously been employed by either Gosford City Council, Wyong Shire Council or Central Coast Council? *

- Yes - Previous employee of Gosford City Council

- Yes - Previous employee of Wyong Shire Council

- No

- Do you identify as an Aboriginal or Torres Strait Islander person? Please note that providing this information is voluntary. Any information that you do provide will remain confidential and will only be used as statistical information.

- Aboriginal

- Both

- No

- Have you ever been a serving full-time member of the Australian Defence Force, or a reservist? Please note that providing this information is voluntary. Any information that you do provide will remain confidential and will only be used as statistical information.

- Yes

- No

- This role requires a tertiary qualification in a related field or demonstrated solid contemporary equivalent experience. Please specify your qualification/licence and tell us about any relevant experience which you think would make you a great fit for this role. *

- Can you discuss a time when you contributed to the ongoing improvement and automation of a business application? What steps did you take to identify areas for improvement, and what was the outcome? *

- How do you prioritise excellent customer service in your role as an Application Administrator, and what strategies do you use to build relationships with both internal and external stakeholders? Please provide examples from your previous experiences. *

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