Learning and Development Officer

Learning and Development Officer

About the Role

The Learning and Development Officer is a newly created role within Maitland City Council, playing a key part in the Learning and Development team. This role will provide high‑level administrative and stakeholder support to ensure the effective delivery of training programs and services across the organisation.

Working closely with the Learning and Development Advisor, you will be the first point of contact for training enquiries across the organisation. You will coordinate and manage the end-to-end administration of training activities, including scheduling sessions and venues, managing enrolments, liaising with trainers and participants, and ensuring smooth delivery on the day.

You will maintain our Learning Management System, keeping records accurate and up to date, meeting compliance requirements, monitoring and reporting training data, and optimising system functionality. You will respond to staff and supervisor queries, anticipate training needs across the organisation, manage the HR Training inbox, and drive continuous improvements to our learning systems and processes.

You will also develop productive and professional relationships with colleagues and stakeholders, and on occasion, provide support and administrative assistance to the broader Human Resources directorate.

About You

You will have experience working within either the Human Resources or Learning and Development space, with relevant Human Resources or Business Administration qualifications, coupled with contemporary experience.

You will have significant demonstrated experience working within an administrative support role with a high level of attention to detail. You will be skilled and confident in using a Learning Management System or other relevant system, with experience in identifying and implementing business improvements.

You will work closely with other members of the Learning and Development and wider Human Resources teams and have strong and adaptable interpersonal communication skills.

This role is perfect for someone who is highly organised, proactive, and enjoys working with people whilst striving for continuous improvement. You will play a vital role in shaping our learning culture.

Benefits

This is a permanent full-time role working 35 hours per week with a base salary ranging from $77,484 - $86,008 per year + 12% p.a. superannuation. Council also offers a range of other benefits for its employees including:

- Flexible Work arrangements

- Long Service Leave after five years

- Paid Parental Leave

- Access to our Healthy Employee Program (HEP): including reduced gym memberships and subsidies for programs that improve health and wellbeing

- 3 weeks personal leave

Questions?

If after reading the role charter you have any questions, contact Crystal Fripp, Learning & Development Advisor on 0427 857 352.

To Apply

To apply for this opportunity, please click 'Apply Now' and submit your resume, cover letter, and a portfolio showcasing your design work and approach. In your application you will also be prompted to answer two targeted questions.

Applications close: Sunday 26 October 2025

What happens next?

Once applications close, we will review all candidates' details against the role requirements and will be back in touch with you to advise the status of your application. Prior to an offer of employment being made, recommended candidates will be required to undertake a medical assessment (including drug and alcohol testing). Council also completes a range of other pre-employment checks which may include reference checks, psychometric testing or a criminal history check. For more information about the recruitment process, visit the Jobs at Council page on our website.

Only candidates with current Australian work rights will be considered.

Diversity, Equity, and Inclusion

Maitland City Council is dedicated to providing a workplace that is inclusive and supportive and is reflective of the diverse community we serve. We support equal opportunities for all employees, and encourage applications from people from all cultures, nationalities, identities, and abilities. We believe all employees have the right to feel valued, respected and heard. If you have any special considerations or accessibility requirements, please let us know in the recruitment process how we are able to meet your needs.

If you require special assistance, or have any questions about the recruitment process please contact us for a confidential conversation (Recruitment@maitland.nsw.gov.au)

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