Learning and Development Manager

1 day ago


Council of the City of Sydney, Australia LEAP Legal Software Pty Full time

About LEAP

LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market-leading software we develop, and support is used by more than 70,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the People team

LEAP is more than a global LegalTech leader – we’re a growing group of innovative brands, all united by a mission to make lawyers’ lives easier. Our People team powers this growth by creating the space, support, and empowerment LEAPsters (and our wider group teams) need to do the best work of their careers. From first day to final day, we make every experience count.

What you/'ll do

As the Learning & Development Manager, you’ll drive LEAP’s learning strategy and build programs, processes and systems from the ground up. You’ll bring all learning activity together under one Learning Management System (LMS), lead company-wide initiatives such as leadership and professional skills training, and partner with teams to assess technical programs and external subscriptions that enable self-paced development.

This role blends strategy with hands-on delivery. You’ll thrive on creating new solutions, facilitating key sessions, knowing when to bring in experts, and making a big impact with creative, cost-effective programs.

To make this happen, you will:

- Lead learning programs – design and deliver engaging learning experiences that develop leaders, grow capability and drive performance across the business.
- Partner with stakeholders – collaborate with the P&C team, internal experts (Product, InfoSec, regional teams) and external providers to create relevant, engaging, and scalable training solutions.
- Facilitate and coach – deliver workshops where appropriate and coach leaders to embed learning within their teams.
- Own the LMS – manage and continuously improve a single platform to host, track and report on all learning content.
- Measure impact – track participation, evaluate effectiveness and use data to demonstrate return on investment.
- Manage the budget – plan and deliver programs creatively within financial parameters, finding smart ways to stretch resources further.

What you/'ll bring

- Adult learning expertise – strong understanding of adult learning principles, instructional design and their application in program design and delivery.
- Energy and passion for building – you’re excited by the chance to create new programs and systems from scratch, bring ideas to life, and aren’t afraid to roll up your sleeves to get it done.
- End-to-end program management – experience creating and rolling out learning programs from concept to evaluation.
- LMS know-how – practical experience managing a Learning Management System.
- Facilitation skills – confident facilitator who can engage diverse audiences and adapt to different learning styles.
- Business partnering ability – excellent relationship skills and the ability to work with leaders and stakeholders across regions to get the best outcomes.
- Creative mindset – resourceful and innovative in delivering high-quality programs within budget.
- Ideally certified in diagnostics such as Human Synergistics, The Leadership Circle, DiSC etc.

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP?

- Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
- Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
- Work with a group of authentic, passionate people who love what they do.
- Well-funded and global. LEAP is the leading provider of Legal Practice Productivity Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand. We/'re part of ATI – one of the largest international LegalTech companies.
- Flexible and hybrid working. We/'d like to find this person in Sydney, but we want you to work in a way that suits you and we/'re open to flexible arrangements that support you.
- Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We/'re not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
- Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
- We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office. We/'ll throw in a catered lunch and breakfast every week too. Oh and an on-site barista.
- Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.

Note: This job description reflects the current requirements for the role and may be subject to change.

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