Customer Service Executive
4 weeks ago
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. We are looking for an experienced Customer Service Executive to join our team based in Lidcombe on a Fixed Term 12 months part-time basis. Overview The National Accounts Customer Service Executive is responsible for delivering a “wow” experience to our National Customers as a first point of contact for all divisions of Rentokil Initial. You will be required to handle inbound/outbound contact in a professional manner to preserve customer retention and initiate new business opportunities to existing customers that have been requested. Your responsibilities will also include: - Managing and prioritizing daily workload in a shared inbox - First contact resolution for cross-category works required - Liaising with customers directly via email and phone calls on a daily basis - Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems - Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other internal departments to resolve enquiries - Build and maintain strong, long-lasting customer relationships with both external and internal customers - Work cross-functionally with the internal service delivery teams to ensure customer needs are being met - Ability to meet KPIs Requirements - Previous working experience in a Customer Service Or Retail Customer Service Role - Excellent customer service skills - Intermediate computer skills - Complaint handling and conflict resolution skills - Ability to work under pressure, multi-task, and work autonomously - High attention to detail - Outstanding verbal and written communication skills - Love working in a team environment Perks and Benefits - Strong work-life balance culture. - Employee Assistance Program (EAP) - Discounted Pest Services - Employee Referral Program - Employee cash incentive programs and bonuses If you have the skills and experience to make an impact in this role, send your resume today by clicking the Apply button now Rentokil Initial Employee Testimonials "I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself." Deb Morris Customer Service Manager Newcastle "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker Executive Assistant Newcastle #J-18808-Ljbffr
-
Customer Service Manager
7 days ago
City of Melbourne, Australia Blackbook Executive Full timeOverview The Company Our client is a leading international freight forwarder, known for delivering seamless and tailored logistics solutions. With a strong presence in the market, they specialise in import and export operations, ensuring efficient, reliable, and customer-focused service every step of the way. Responsibilities - Lead and support a small...
-
Technical Services Veterinarian
3 days ago
Council of the City of Sydney, Australia Blackbook Executive Full timeThe Company This organisation is a trusted name within the pet nutrition industry, dedicated to improving the wellbeing of pets through innovation, science, and education. They have a strong presence across Australia and New Zealand and deliver both high-quality products and evidence-based solutions. The company prides itself on a commitment to quality,...
-
State Sales Manager
1 day ago
Council of the City of Sydney, Australia Blackbook Executive Full timeThe Company For a long time, our client has, and continues to be, one of Australia’s leading manufacturing businesses. Their brand is trusted through a long track record of quality products and service with their name attached to building and construction projects nationwide. They have an exciting opportunity for a sales leader to drive growth across tier...
-
Customer Service Supervisor
2 weeks ago
Council of the City of Sydney, Australia Graybar Energy Ltd. Full timeGraybar Canada is looking for peoplewith a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...
-
Customer Onboarding Specialist
4 weeks ago
City of Melbourne, Australia Blackbook Executive Full timeThe Company Our client is a leading national provider in contract logistics, delivering tailored supply chain solutions to a diverse range of customers. With a strong reputation for service excellence and continuous growth, they work closely with businesses across Australia to streamline operations, optimise efficiency, and support scalable logistics...
-
[Apply Now] Customer Relationship Executive
4 weeks ago
Council of the City of Sydney, Australia Mirvac Full timeMirvac is a brand that creates and curates better experiences. We are more than developers or builders - we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism. As creators of positive change, we see each new project as an opportunity to leave a lasting legacy,...
-
Executive Assistant
1 week ago
Sydney, Australia NSW Department of Customer Service Full time**Executive Assistant to Managing Director** **Grade**: 7/8 **Salary range**:$113,574 - $125,720 + super **Duration**:Ongoing **Location**: Hybrid, with requirement to attend Sydney McKell office at a minimum of two days per week. More office days may be required week on week based on Business requirements. - Noting we are anticipating this role to commence...
-
Executive Assistant
1 week ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per yearExecutive Assistant to Managing Director Grade: 7/8 Salary range: $113,574 - $125,720 + super Duration: Ongoing Location: Hybrid, with requirement to attend Sydney McKell office at a minimum of two days per week. More office days may be required week on week based on Business requirements. Noting we are anticipating this role to commence in January 2026....
-
Executive Assistant
6 days ago
Sydney, Australia NSW Government -Department of Customer Service Full time**Executive Assistant, Ongoing, Sydney** - Full time ongoing role available in Sydney CBD - Clerk Grade 7/8, Salary ($101,947 - $112,849), plus employer’s contribution to superannuation and annual leave loading - Enjoy a 35-hour working week and flexible work options **About us** The Department of Customer Service (DCS) is a great place to work! Our...
-
▷ Immediate Start! Purchasing Officer
3 days ago
Council of the City of Sydney, Australia Blackbook Executive Full timeTake ownership of purchasing operations, build supplier relationships and improve processes across a busy food manufacturing environment. I’m partnering with a long-standing Australian food manufacturer known for its quality, consistency and loyal customer base. With continued growth across retail and foodservice channels, they’re now looking to appoint...