Operations Manager
4 weeks ago
Overview
Together we’ll make an impact on Australia’s largest independent air freight service business
Permanent full time shift work position, based at Melbourne Freight Terminal
ASU SPG2 role
Qantas Freight is Australia’s largest independent air freight services business, carrying over 4000 air freight shipments per day across more than 500 destinations globally.
Responsibilities
As the Operations Manager, you will be responsible for day-to-day operational management of service level agreements and leadership of team members within the freight terminal. Reporting to the Terminal Manager, you will be a key influencer and driver in evolving a workplace culture to drive consistency and accountability through the optimisation of resources, safety, customer service, on time performance and financial controls. This role will work closely with stakeholders across the Qantas Group, as well as externally with key account customers, union and regulatory bodies.
The role will collaborate effectively with the broader terminal leadership team and operational supervisors to collectively deliver high levels of service for the business. This role will drive a positive employee performance culture by developing a high performing team and an engaged workforce. Leading, encouraging and facilitating open communication with employees on all relevant matters.
In addition, you will manage individual and team performance against relevant performance criteria and supporting individual capability development.
You’ll have –
- Previous experience leading, coaching and mentoring a team of direct reports
- Detailed understanding of the airline industry, experienced with all aspects of operational, safety, security and emergency standard operating procedures
- Proven experience in driving continuous improvement and successfully managing change
- Exceptional problem-solving and decision-making abilities, with an ability to drive solutions in ambiguous situations
- Demonstrated ability to deliver results within complex business & operational environments with varying stakeholder needs and expectations
- Deep commitment to customer service excellence and advocacy
- Ability to work a rotating 24/7 roster with the possibility of extended night shift rosters/permanent night shift
- Self-motivated, with the ability to show initiative and flexibility
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
#J-18808-Ljbffr
-
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours...
-
Junior Farm Manager
1 week ago
Melbourne, Australia Farm Manager SA Full time**Donald, Victoria State, North West of Melbourne - Australia**: Our client is looking for a Junior Farm Manager - Cropping to join the team. **MINIMUM REQUIREMENTS** - a Bachelor’s Degree in Agriculture - At least 3 years work experience in crop farming - Proven experience with **_Barley, Wheat, Lentils & Canola_**: - Experience with tractors,...
-
Pastry Sous Chef
2 weeks ago
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Hotels and Resorts embodies excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic...
-
Group Reservations Specialist
1 week ago
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
-
Barista (Dispense Bar)
1 week ago
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities,...
-
Operations Manager
4 weeks ago
City of Melbourne, Australia AHS Hospitality Full timeOverview Are you a seasoned leader with a passion for driving success in large-scale team environments? We are looking for an exceptional individual to join our growing team at ahs hospitality and be the driving force behind our success story. In this role, you will lead and inspire a diverse team, implement innovative strategies, and ensure operational...
-
ICT Operations Manager
3 weeks ago
City of Melbourne, Australia Independentschools Full timeShared Services – Carrum Downs and Tyabb Campus Full-Time, Ongoing Commencing January 2026 Flinders Christian Community College is seeking to appoint an experienced and skilled ICT Operations Manager. The college maintains a wide range of technologies and network infrastructure to support learning, teaching, business and administration at our Carrum...
-
▷ Apply Now: Guest Service Agent
2 weeks ago
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
-
Senior Manager
7 days ago
Melbourne, Victoria, Australia Legal operations Full time $120,000 - $180,000 per yearAt EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – Corporate TaxThe opportunityThe quality of our Corporate Tax Team and the work we do has attracted...
-
Urgent: Guest Service Agent
1 week ago
Council of the City of Sydney, Australia Operations Full timeAbout Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
