Administration & Operations Manager

4 weeks ago

City of Melbourne, Australia AM Retail Services Full time

Administration & Operations Manager

Location: Campbellfield, Australia. Sector: Admin & Secretarial. Salary: $85,000.00 to $95,000.00 per annum.

The Administration & Operations Manager role is a key leadership position responsible for overseeing daily office operations, managing administrative functions, and optimizing processes to enhance team efficiency. This full-time role involves coordinating schedules, supporting senior management, and ensuring seamless communication across departments to maintain a productive work environment.

Benefits include:

- Competitive salary package
- Growing business with clear career pathway
- Supportive and collaborative work environment

Task and responsibilities:

- Oversee daily office operations and ensure smooth workflow across departments.
- Develop and implement administrative procedures to improve efficiency and consistency.
- Plan and manage daily service operations across multiple service contracts.
- Prepare budgets and tenders, monitor expenditure to maintain profitability and cost efficiency.
- Lead staff recruitment, training, rostering, and performance management to ensure compliance with service standards.
- Facilitate effective communication between departments to support business objectives.
- Drive continuous improvement initiatives to enhance service quality and client satisfaction.
- Liaise with clients, government agencies, and contractors to sell/promote services, negotiate service agreements, and resolve operational issues.
- Oversee workplace health & safety, quality standards (ISO), and compliance programs.

Qualification and experience:

- Diploma (or higher) in Business Administration, Management, or a related field.
- At least 1 year of experience in an administrative or operations management role.
- Strong leadership and team management abilities.
- Excellent organizational and time-management skills.
- Proficient in Microsoft Office Suite and office management software.
- Effective communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving skills with a proactive approach to process improvement.

About the Company

AM Retail Services Pty Ltd is a leading provider of commercial cleaning, gardening, and maintenance services across Melbourne, Victoria, and New South Wales. Operating from our base in Campbellfield, we deliver high-quality, reliable, and cost-effective solutions to a diverse range of clients, including offices, retail spaces, and industrial facilities. With a strong commitment to customer satisfaction and operational excellence, AM Retail Services is seeking a dedicated professional to join our team and support our continued growth.

Salary: $85,000 - $95,000 per annum.

Job Published: 30-09-2025

Job Expiry: 30-10-2025

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