Duty/Assistant Venue Managers

1 week ago

Cairns Regional, Australia Waymark Hotels Full time

Overview

Are you looking for a new exciting opportunity at some of Queensland’s most unique destinations? Waymark Hotels is seeking enthusiastic and capable Duty Managers/Assistant Venue Managers to lead our growing teams across Regional QLD & NT. We have full-time opportunities available at a variety of our iconic outback, coastal and island venues – true hidden gems

Our Offer

- Accommodation provided, depending on location.
- Enjoy career growth with ongoing training and development
- Join a growing Australian-owned independent hospitality group with future opportunities to expand your career

Responsibilities

- Lead with Impact: Oversee daily operations across our vibrant bars, bustling restaurants, and welcoming accommodation, ensuring every detail is perfect.
- Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
- Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
- Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
- Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.

What You’ll Do

- Support the Venue Manager in overseeing daily operations, ensuring the highest standards of service in our bar, restaurant, and accommodation.
- Inspire and mentor your team, driving a positive and productive culture focused on excellence, customer service, and continuous improvement.
- Be the point of contact for guest inquiries, ensuring every guest has an exceptional experience, from check-in to checkout.
- Assist in managing stock, scheduling, and staff performance while maintaining efficient operations and adhering to budget targets.
- Assist in ensuring the venue adheres to health and safety guidelines, licensing laws, and all regulatory requirements.

Skills & Qualifications

The following skills, behaviors, and qualifications are essential:

- Current Approved Manager License, RMLV, RSA, RSG and CLO (or willing to obtain)
- Experience managing teams in a hospitality environment
- Strong leadership, training, and motivational skills with excellent communication
- Availability to work hospitality hours.
- Ability to manage conflict and remain calm under pressure.
- Experience in a high-volume food, bar, function, gaming, and retail environment.

About us

At Waymark Hotels Group we work to enrich the vibrant regional communities that we call home. We do it by setting the benchmark for authentic hospitality experiences. With over 23 venues and more exciting locations on the horizon, we are expanding rapidly across regional Australia. Through our diverse portfolio we ensure that every Waymark establishment is unique, yet consistent.

Step up as a Duty Manager or Assistant Venue Manager at the Waymark Group and be a part of creating amazing experiences and shaping pub offering & culture at authentic Australian venues.

Copy this link to browse through some of our incredible locations - www.waymarkhotels.com.au/wp-content/uploads/2025/05/WAY001_RecruitmentBrochure_MAY25.WebReady.pdf

Apply now to experience the best of remote Australia

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