Operations Manager
4 weeks ago
Welcome to FinerRings, a well known and loved jewellery brand based in Melbourne. With 5 store locations and a team of young, driven & passionate women, we are at the forefront of style, fashion & trends. We are looking for an operations manager, a young individual who is extremely focused on organisation, getting the job done, while also fitting into our work culture and lifestyle.
ABOUT US
FinerRings is a leading retailer of fine jewellery and accessories, with a strong presence across Victoria. Established over 10 years ago, we take pride in our commitment to quality, innovation, and exceptional customer service. As we continue to expand our network of stores, we are seeking talented individuals to join our team and contribute to our ongoing success.
ABOUT THE ROLE
As an Operations Manager at FinerRings you will play a crucial role in ensuring the smooth and efficient running of the day to day elements of the business. Reporting to the Director, you will oversee the daily operations of multiple store locations, driving performance and optimising processes. This full-time role is based in our Balaclava, Victoria headquarters, with regular travel to our various store locations.
Key Responsibilities
- Manage and coordinate the day-to-day operations of multiple retail stores, ensuring they operate efficiently and achieve their sales and performance targets.
- Provide strong leadership and mentoring to store managers and frontline staff, supporting them in delivering excellent customer service.
- Oversee inventory management, stock control, and product merchandising across all stores to maximise sales and profitability.
- Monitor and analyse store-level data to identify opportunities for improvement, and implement strategies to drive operational excellence.
- Liaise with the other key stakeholders to identify and resolve any issues or challenges impacting store performance.
- Ensure compliance with all relevant company policies, procedures, and legal/regulatory requirements.
- Foster a positive and collaborative team environment, promoting a culture of continuous improvement and development.
WHAT WE’RE LOOKING FOR
- Minimum 3 years of experience in a similar operations management role, preferably within the retail or consumer products industry.
- Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
- Excellent problem-solving and decision-making abilities, with a proven track record of driving operational efficiencies.
- Exceptional communication and interpersonal skills, with the ability to effectively liaise with stakeholders at all levels.
- Highly organised and detail-oriented, with the capacity to multitask and work under pressure.
- Relevant tertiary qualifications in business, management, or a related field would be an advantage.
WHAT WE OFFER
At FinerRings we are committed to fostering a supportive and rewarding work environment for our employees. As an Operations Manager, you will have access to a range of benefits, including:
- Competitive salary and performance-based bonuses.
- Flexible work arrangements and a focus on work-life balance.
- Opportunities for career development and ongoing training.
- A collaborative and inclusive company culture.
HOW TO APPLY
Click ‘apply now’ to submit your cover letter and CV to the employer with the subject "Operations Manager".
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