Business Development Manager

3 days ago

City of Melbourne, Australia CyberCX Pty Ltd Full time

Business Development Manager - Mid-Market AU

High Volume Fast Paced Sales Role

23rd October, 2025

Position Summary & Primary Objectives

Reporting to the Sales Manager – Phriendly Phishing, the Mid‑Market Business Development Manager is responsible for winning new clients directly through prospecting, outbound outreach and your own lead generation activities, internal marketing efforts and in turn identifying growth opportunities and developing and implementing strategies to increase the sales of the Phriendly Phishing product, developing our presence and reputation in the market, and positioning us as Australia and New Zealand’s premier phishing and awareness tool.

Key Roles & Responsibilities

- Focus on E2E net‑new mid‑market sales across Australia, typically 2 months sales cycle

- Build strong, long‑lasting customer relationships, and a thorough understanding of customer needs and how our solutions can meet those needs

- Respond to customer requirements, including requests for quotes/proposals/tenders

- Identify business improvement and strategic new business opportunities

- Leverage company tools to be able to identify potential customers and your own prowess in order to knock down those company doors

- Utilise SalesForce CRM tool to track and leverage customer information, ensuring standard processes during all sales stages and tailoring sales calls toward customer needs

Preferred Qualifications, Experience & Skills

- 2+ years of IT, HR Tech or SaaS sales experience

- Candidates who have come from a high volume outbound or call centre environment will also be considered

- A record of consistently meeting or exceeding targets and developing and executing on sales plans

- Demonstrated success winning new customers and growing your accounts

- Solution‑selling and/or Challenger Sales experience

Personal Attributes

- Professional and ethical, you inspire trust and confidence through integrity and respect

- Customer‑obsessed and a self‑starter, you go above and beyond to deliver extraordinary results and experiences for customers

- Self‑motivated, data‑driven, resilient individual who is eager to learn, with excellent communication skills and you thrive in a fast‑paced environment

- Driven and achievement‑oriented, you are focused on achieving your individual and team goals and enjoy working with others to deliver

- Collaborative and with an enterprise mindset, you speak up and welcome all input, opinions and questions

About Phriendly Phishing

Phfriendly Phishing educates organisations on creating long lasting employee behavioural change around cyber security awareness. We’re an Australian‑based company which provides security awareness and social engineering simulation training solutions as we educate employees on how to identify and respond to common, costly and difficult to detect security threats. Our Global award‑winning training programs are automated, diverse & measurable and can be used by anyone in your organisation regardless of technical expertise.

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