Customer Service Support
4 weeks ago
Overview
At Lite n’ Easy, we’re more than just meals - we’re about helping Australians live healthier, happier lives. Whether it’s supporting weight loss goals or maintaining a balanced lifestyle, we make healthy eating simple and enjoyable. Our team is driven by purpose and pride, crafting meals that are both nutritious and full of flavour. Are you passionate about delivering exceptional customer service and making a difference in the lives of NDIS participants? We’re looking for a dedicated Customer Service Support team member to join our Customer Operations & Distribution department.
What’s in it for you?
- Supportive Environment: Work alongside passionate individuals in our Banyo, Brisbane office.
- Benefits: Enjoy perks like free GP/Physio onsite, free secure onsite parking, product discounts, family day excursions and access to our free onsite gym.
- Meaningful Work: Work for a brand that produce healthy meals to time-strapped individuals and those dedicated to wellness.
Job Description
The Role: As a Customer Service Support - NDIS, you’ll ensure NDIS-funded customers are onboarded and supported in line with service KPIs. You’ll be a key point of contact for stakeholders, helping Lite n’ Easy remain a provider of choice through outstanding service delivery. This is a full-time role, Monday to Friday based at our head office in Banyo, Brisbane. Flexible work options will be available after a suitable training is completed.
Key Responsibilities
- Onboard new NDIS customers and manage referrals within SLA timeframes
- Respond to inbound queries and urgent follow-ups with professionalism and care
- Support contract and invoice processing in line with service standards
- Collaborate with internal teams and third-party stakeholders including NDIA and plan managers
- Maintain compliance with privacy and PCI requirements
- Assist with data administration across systems like Smartsheet and DocuSign
About You
- 3–5 years’ experience in a customer service role
- Strong verbal and written communication skills
- High attention to detail and accuracy
- Proven commitment to service excellence
- Confident using systems such as Sales Support, Genesys, Switchboard, SSRS reports
- Proficient in Microsoft Office Suite
- Completion of NDIS Worker Orientation Module and Screening Check
- Adaptable, proactive, and a team player with a positive attitude
If you have a passion for customer service and are seeking a challenging yet rewarding opportunity where your work directly influences organisational success, then we encourage you to take the next step in your career. Join a team that values innovation, collaboration and customer care by clicking “Apply” now and be part of our journey toward Operational Excellence.
Please note: Only Australian Citizens or Residents are eligible to apply
#J-18808-Ljbffr
-
Assistant Service Officer Payroll
4 weeks ago
City of Parramatta Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...
-
Senior Service Officer Payroll
4 weeks ago
City of Parramatta Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...
-
Customer Service Representative
2 weeks ago
Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per yearExperienced Customer Sales Representative Needed Your new company Join a leading Australian manufacturer renowned for its commitment to sustainable packaging solutions. With a strong industry presence and a focus on innovation and environmental responsibility, this organisation offers a dynamic and supportive work environment. Your new role As a...
-
Customer Service Support
6 days ago
City of Brisbane, Australia G.D. Mitchell Enterprises Pty. Ltd. Full timeCustomer Service Support - Banyo Location Posted: 02/10/2025 Closing Date: 02/11/2025 Job Type: Permanent - Full Time Location: LNE Brisbane Job Category: Customer Service Are you ready to be part of something bigger? At Lite n' Easy, we are not just about meals; we are about transforming lives through better eating habits. We make it effortless for...
-
City of Brisbane, Australia Royal Flying Doctor Service of Australia Full timeOverview Love speaking to people and have great attention to detail? Join our award-winning team delivering exceptional supporter care and admin! Classifications - Admin / Secretarial / Office Support - Administration - Permanent / Full Time Key points - Competitive salary + super + tax free benefits up to $18,550 - Permanent, Full-time positions based...
-
Customer Service Administrator
2 weeks ago
Brisbane, Queensland, Australia Dynamic Door Service Full time $45,000 - $70,000 per yearBX Bunka Australia, specifically Dynamic Door Service, is looking for a competent individual to fill the role of customer service administrator for a 6 month period. Working out of our Clontarf office, the successful incumbent will need to possess the following.Requirements:High level of Customer Service skillsHigh level of Data Entry AccuracyExcellent...
-
Customer Service Representative
2 weeks ago
City of Brisbane, Australia Schweitzer Engineering Laboratories, Inc. Full timeCustomer Service Representative page is loaded## Customer Service Representativelocations: Australia - Brisbanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 18, 2025 (30+ days left to apply)job requisition id: 2025-18204***Essential Duties and Responsibilities*** 1. Provide world-class customer care to both...
-
Customer Support Officer
2 weeks ago
Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $60,000 - $80,000 per yearAt the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering innovative, efficient government services and support.The QSS Customer Support team is the first point of contact for Queensland Government...
-
Customer Service Operatives
2 weeks ago
City of Brisbane, Australia Trident Services Australia Pty Full timeOverview Join the new Trident Customer Service team at Capalaba Central and help create a warm, welcoming experience every shopper will remember! Casual & Part-Time Roles Available. Customer Service Operatives - Capalaba Central (Casual & Part-Time Roles Available) We are currently seeking multiple Customer Service Operatives to join our new team at...
-
Customer Service Representative
1 week ago
City of Brisbane, Australia ROBERT WALTERS AUSTRALIA Full timeA leading local government organisation is seeking a number of dedicated Customer Service Representatives to join their vibrant team in Logan, on a short term contract basis. This is an exceptional opportunity for you to become the welcoming face and first point of contact for a diverse community, providing essential support across multiple channels...
