Implementation Specialist

7 hours ago

Council of the City of Sydney, Australia Plexa Pro Pty Full time

About Us

Plexa is Australia’s first all-in-one construction management platform, built to replace outdated point solutions with a single, integrated system. We connect every part of the construction lifecycle—from document control, finance, scheduling, and procurement, through to site, safety, and quality management. Trusted on some of Australia’s largest projects, Plexa is setting a new benchmark for efficiency, transparency, and project delivery.

The Role

We are seeking an Implementation Specialist to join our growing team. This role is critical in ensuring new clients are onboarded successfully, trained effectively, and gain full value from Plexa. You will work directly with project teams, builders, and senior management to configure the platform, deliver tailored training, and support clients through adoption and rollout.

Key Responsibilities

- Manage the full client onboarding process, from initial configuration through to go-live.
- Set up client templates, document structures, workflows, cost codes, and scheduling/program frameworks.
- Deliver engaging training sessions (both online and in-person) for project teams, site staff, and executives.
- Provide guidance on best practices for using Plexa modules including finance, accounts payable, scheduling, site management, safety, and quality.
- Partner with clients to understand their processes and translate them into Plexa’s workflows.
- Act as the primary point of contact during implementation, ensuring smooth adoption and proactive issue resolution.
- Support change management initiatives by helping clients transition from multiple legacy systems to Plexa’s unified platform.
- Work closely with our Product and Client Success teams to feedback client insights and feature requests.

Requirements

- Experience in software implementation, SaaS onboarding, or client success (construction industry experience highly regarded).
- Strong understanding of construction processes such as cost control, scheduling, document management, safety, and quality.
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
- Organised, detail-oriented, and capable of managing multiple projects simultaneously.
- Tech-savvy with an ability to quickly learn and teach new software.
- Willingness to travel to client sites for onsite training and implementation.

What We Offer

- Opportunity to be part of a fast-growing Australian tech company that is redefining construction management.
- Work alongside a passionate and driven team focused on client success and innovation.
- Exposure to Australia’s largest and most complex construction projects.
- Competitive salary package with career growth opportunities.

Visit our website to get an understanding of our product. https://www.plexapro.com

#J-18808-Ljbffr

  • Implementation & Enablement Specialist

    7 hours ago

    Council of the City of Sydney, Australia King River Capital Group Full time

    About Ofload and Our Mission FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller...

  • 3 Days Left! Payroll Implementation Specialist

    1 week ago

    Council of the City of Sydney, Australia Michael Page Australia Full time

    Overview Exciting opportunity to lead a payroll implementation project Location: Sydney CBD About Our Client This organisation is focused on delivering impactful outcomes for the community. As a medium-sized entity, they are committed to enhancing operational efficiency through innovative solutions. Job Description - Lead the end-to-end implementation...

  • ▷ Urgent: Solutions

    2 weeks ago

    Council of the City of Sydney, Australia CoStar Group, Inc. Full time

    Overview Solutions & Implementations Specialist - Domain Digital Solutions for Real Estate agency clients. Hybrid working, attractive commission and career growth. Company overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We are on a mission to...

  • ▷ [Urgent] Implementation Specialist - Domain

    2 weeks ago

    Council of the City of Sydney, Australia CoStar Group, Inc. Full time

    Overview Implementation Specialist - Domain. Digital / SaaS Solutions for Real Estate agency clients. Deliver product demos and training for clients pre and post onboarding. Hybrid working, team-based commission and career growth. About Domain Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of...

  • ▷ Urgent! Junior Implementation Specialist

    2 days ago

    City of Melbourne, Australia Zeller Full time

    Overview About Zeller At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid...

  • Implementation Specialist

    2 days ago

    City of Melbourne, Australia Hammer Technologies Pty Ltd Full time

    Overview Full-Time | Hybrid 2 days/week in our Melbourne office Who is HammerTech? As construction’s most trusted safety intelligence platform, HammerTech has a team focus where we build safer, smarter, better – together. Our workforce is committed to individual and team empowerment so that our innovative approach is sustained, the growth in our...

  • Senior Implementation Specialist

    4 weeks ago

    Sydney, City Of Brisbane, Australia Greater Giving, Inc. Full time

    About usWhether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we're Already on it That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.Through local expertise and global...

  • Implementation Specialist

    7 days ago

    Sydney, Australia Domain Group Full time

    **Implementation Specialist - Sydney Office - Permanent Full Time** **Customer Success Specialist** **Who are we?** Realhub is a part of the Domain Group, a leading Australian property marketplace made-up of a portfolio of brands. We are united in our purpose to inspire confidence in life’s property decisions. Our brands offer products and solutions to...

  • Implementation Specialist

    4 weeks ago

    Sydney, Australia HUB24 Limited Full time

    Implementation Specialist page is loaded Implementation Specialist Apply locations Sydney time type Full time posted on Posted 3 Days Ago job requisition id JR100062 HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people.We are innovative...

  • Customer Service Specialist

    6 days ago

    Council of the City of Sydney, Australia Jivaro Full time

    Customer Service Specialist Are you customer-obsessed with a passion for delivering exceptional service? We’re looking for a Customer Service Specialist to join the team, ensuring outstanding experiences for our clients in a fast-paced retail and online environment. About the Role As a Customer Service Specialist you will be responsible for overseeing all...