Experienced Bar and Gaming Staff

4 weeks ago

South Nietta, Australia Macq01 Full time

About our Northwest Hotels

Pour yourself into something great this summer like The Vantage Hotel Group, 12 community-loved pubs across Tasmania. Right now, our Northwest crew is on the lookout for experienced bar and gaming team members to join the team

Here’s what’s on tap:

- Hotel Federal – Wynyard
A true Northwest gem Loved by locals and tourists alike, it’s the heart of Wynyard with cold beers, warm smiles, and a buzzing vibe.
- Molly Malone’s – Devonport
The Irish pub with spirit, we have Guinness on tap and a family-friendly bistro with a gaming lounge
- Mackey’s Royal Hotel – Latrobe
Where live music meets a spacious bistro and flowing pints. A local favourite
- Furner’s Hotel – Ulverstone
The go-to for flavourful meals, functions, and a cheeky wine with friends. It’s where Ulverstone unwinds.

What you can expect in a day in this role:

In this role, you will be responsible for attending to enquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service.

Some of your day-to-day duties will include:

- Managing and maintaining gaming functions and operations
- Managing TAB functions
- Day-to-day operations of gaming rooms
- Assisting patrons with both food and beverage orders, inquiries and complaints
- Uphold cleanliness and hygiene standards

What you will bring to the role

Along with excellent customer service and the ability to take initiative, you will have:

- Demonstrated cash handling proficiency
- Knowledge of gaming machine regulations, compliance, operations, and procedures
- An understanding of food & beverage products and services
- A professional and mature “can do” attitude with the ability to work autonomously
- Current Tasmanian Responsible Service of Gaming Certificate (RCG) and Responsible Service of Alcohol Certificate (RSA)
- Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates and TAB would be advantageous

Please note that to be successful in this role, you need to be able to work a variety of night and weekend shifts, which may include public holidays.

A successful candidate in this role may be subject to pre-employment and ongoing screening checks.

What you can expect from us

Vantage Group is a part of Federal Hospitality (including Wrest Point, Saffire, and Macq01) and offers:

- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities
- Staff discounts across Federal Hospitality properties
- Free parking (where available) and staff uniform

Interested? Take the next steps to apply

If you have additional questions or would like a conversation with us, please contact McKeag Jensen.

If this isn’t the right role for you, but you’re interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website.

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