Customer Service Agent

1 week ago

City of Brisbane, Australia Boral Limited Full time

Are you ready to take the next step in your career? Boral is excited to invite candidates for the Customer Service Agent role to our upcoming Assessment Centre Day. This is a unique opportunity to demonstrate your skills and experience in a dynamic, real-world environment.

Date: Thursday 13th November 2025

Location: Boral Office - Milton

Your next opportunity

Based in Milton, you will provide support for our customers in relation to orders and general enquiries. In this opportunity, you will work off a monthly roster with shifts ranging between our opening hours of 5:30 am to 4:45 pm Monday to Friday and rotational roster for Saturdays, 5:30 am to 12:00 pm.

What are we looking for?

- Be a punctual, professional and reliable team member, joining your peers in the office - 5 days per week.

- Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team

- Exceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precision

- Computer literate

- Proven ability to learn and meet the challenges of an ever-changing environment.

What’s on offer?

- Full time permanent position

- Supportive and positive team environment

- Ongoing mentoring and guidance from outstanding industry leaders and colleagues

- Genuine career growth opportunities within Boral Australia

- Access to a variety of support networks including Boral Employee Assistance Program

How to Register

- Submit your application before Friday, 7th of November, 5:00 pm

- If you are shortlisted, you will receive a formal invitation to attend the Assessment Centre

- Prepare for the day by familiarising yourself with Boral and the types of group activities you might encounter

About Boral Concrete

At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn’t pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.

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