Business Development Administrator
14 hours ago
Business Development Administrator - Kewdale, Western Australia
Are you an experienced professional in Tender and Contracts management? RCT - Powered by Epiroc is looking to add a Business Development Administrator for our sales team based at our head office in Kewdale, Western Australia.
The primary focus of the position is preparation of high-quality tender submissions/proposals, collation of information, and coordination of all stakeholders to ensure deadlines are met and project files maintained. You will be the custodian of all administrative duties including detailed action tracking, coordination/compilation of information, and preparation of tender documentation to a professionally high standard, within RCT sales framework, policies, and procedures.
Your key responsibilities include but are not limited to:
- Completion/preparation of customer tender/contract/request for information submissions involving:
- Collating of information and coordination of all stakeholders in an efficient and timely manner.
- Liaising with customers for clarification and further information, managing the correspondence and any negotiations between RCT and the customer.
- Identifying strategic information from tenders and experiences to enrich RCT marketing and sales offers.
- Managing the project delivery folders.
- Working with the sales team in the ongoing development of customer contracts and assisting sales coordinator with solution and product quotations.
- Carrying out regular contract reviews on performance, mapping against agreed KPI’s.
- Reviewing customer purchases/data and collaborating with RCT departments to identify potential efficiency improvements for customers.
- Undertake business development research on existing and potential customer contracts, working with RCT’s Data Analyst to identify sales opportunities and prospects for RCT and present findings to sales managers.
- Reviewing and comparing customer contracts to identify contract variations to deliver an enhanced customer experience.
- Managing customers ERP portals including Tenders/RFI submissions, configuring access levels across RCT functions (e.g., Ariba).
To be considered for this position, you will require:
- Minimum 3 years’ experience in Contract Management or Business Administration role.
- Effective communication skills, both written and verbal with the ability to engage, build relationships, and advise stakeholders across all levels.
- Excellent organisational skills and attention to detail with the ability to work both autonomously and within a team.
- Reliable, trustworthy, and calm in the face of complexity.
- Logical problem solver.
- Total customer satisfaction culture and drive.
- Computer literacy, experience with MS-Office.
- Willingness to learn and develop within the role.
What we offer:
- Attractive remuneration.
- Great work environment.
- Paid parental leave (after qualifying period).
- Employee Assistance Program.
- Lifestyle financial solutions.
- A broad role that offers variety and challenges.
- Work with a team of high-performing professionals.
- An established business (50 years) in a high-growth technology industry, part of the leading global mining and infrastructure equipment company Epiroc.
If you enjoy being on the go and working in a small friendly team, please send your application.
We are an Equal Opportunity Employer and welcome applications from all qualified candidates.
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