[15h Left] Business Manager

About Slingshot
Slingshot is a creative media agency that propels brands and people further, faster. We do this through Unconventional Intelligence (UI)TM, our unique approach to uncovering smarter, more creative solutions. In a world obsessed with AI, UI enables us to connect the unconnected, discover new opportunities, and unlock growth for both our clients and our people.

We are proud to have been named one of the Top 20 Best Places to Work for four consecutive years
(WRK+ 2021–2024), thanks to a culture built on EMPATHY. At Slingshot, we invest in our people,
communicate candidly, and keep processes simple.

The Role As a Business Manager (BM), you will play a critical role in the day-to-day management of client
accounts. You will ensure smooth campaign delivery, drive results, and collaborate with internal teams to
achieve business objectives. You will also lead and mentor a team of direct reports, supporting their
professional growth.

Key Responsibilities

Client & Account Management
- Develop and maintain strong client relationships.
- Understand client business objectives and deliver strategic, results-driven solutions.
- Manage multiple stakeholders across clients and agency teams.
- Monitor performance and ensure KPIs are met, escalating issues when needed.

Financial Management
- Work with the Investment team to create effective media plans and negotiate with media partners.
- Ensure client budgets, fees, and campaign jobs are invoiced and reconciled accurately.
- Maintain adherence to agency financial processes and reporting standards.

Work & Project Management
- Maintain the integrity of campaign strategy throughout implementation.
- Collaborate with internal teams and external partners to deliver campaigns on time.
- Manage timelines, WIP meetings, and cross-department communication effectively.

Media Relationships
- Build and maintain strong relationships with media partners.
- Keep up-to-date with media trends and share insights with clients and teams.
- Monitor campaign performance and ensure accurate and timely reporting.

People Management
- Lead, mentor, and support direct reports, fostering a positive team culture.
- Identify skills gaps, capacity challenges, and workflow improvements, escalating as required.
- Ensure the team adheres to agency values and best practices.

Who You Are
- You are a proactive, client-focused leader who thrives in a fast-paced media environment.
- You are strategic yet hands-on, able to balance multiple clients and projects while motivating and supporting your team.

You bring:
- Several years’ experience in client-facing media or agency roles.
- Proven ability to manage multiple clients and direct reports effectively.
- Strong analytical, negotiation, and problem-solving skills.
- Excellent communication, presentation, and relationship-building skills.
- Flexibility, adaptability, and a collaborative mindset.
- Passion for delivering exceptional client outcomes and fostering a positive team culture.

Skills & Competencies
- Leadership and influencing skills.
- Media planning and buying knowledge across channels.
- Digital media understanding and integration with broader strategy.
- Strategic thinking and conceptual problem-solving.
- High level of integrity, empathy, and client-first attitude.
- Initiative, adaptability, and self-motivation.

Challenges
- Balancing competing priorities across multiple clients and teams.
- Managing team resourcing and workflows during high-volume periods.
- Maintaining detailed knowledge of all client campaigns while supporting senior leadership.

What We Offer
- Career growth and professional development opportunities in a dynamic agency environment.
- Flexible working arrangements and people-first policies.
- Opportunity to work with leading, category-defining clients.
- Collaborative, supportive, and innovative team culture.
- Contemporary office in the CBD and a focus on employee well-being.