Apply in 3 Minutes Retail Data

14 hours ago

Council of the City of Sydney, Australia Cheil Full time

Are you passionate about retail innovation, data-driven insights, and bringing the in-store customer experience to life? Join our Retail Operations Team as a Retail Data & Devices Coordinator and help shape how our retail partners and customers interact with Samsung’s world-class products.

In this role, working with our client Samsung, you’ll be at the heart of retail excellence – providing visibility into display device data, coordinating distribution, and ensuring device health and stability across our network. Partnering closely with the Retail Data Analytics & Device Innovation Manager, you’ll manage end-to-end device coordination and provide hands-on support to the field team to elevate retail execution.

What You’ll Be Doing

- Managing the lifecycle of retail display devices (from forecasting to retailer handover).
- Tracking device coverage, connectivity, promotions, and store performance metrics.
- Coordinating sample loans, device activations, and rework activities.
- Supporting retail training by reviewing retail mode content and localisations.
- Troubleshooting escalations and ensuring seamless field team operations.
- Preparing and presenting data reports and insights to drive retail conversion.
- Contributing to wider Retail Operations initiatives including quotes, invoicing, and audits.

Skills That Will Make You Successful

- Strong data analysis and reporting skills (Excel, BI, Tableau/QuickSight).
- Proven stakeholder management and collaboration ability.
- High-level problem solving and troubleshooting capabilities.
- Knowledge of retail device management systems (RMS, Knox, RetailSamsung).
- Project coordination and multitasking across multiple priorities.
- Advanced MS Office proficiency , particularly Excel.
- Communication and presentation skills – translating complex data into clear insights.
- Creativity in data visualisation and tailoring messages for different audiences.
- Adaptability to fast-paced change with a proactive, execution-focused mindset.
- Strong attention to detail with the ability to deliver high-quality outcomes.

The Experience We Value Most

- Retail field experience (preferably within consumer electronics or tech).
- Display device setup and management in-store.
- Hands-on data reporting and visualisation for business decision-making.
- Stakeholder engagement across multiple teams and business units.
- Planning, organising, and executing projects end-to-end.

Why Join Us?

While working with Cheil you’ll receive competitive remuneration, flexible working arrangements, up to 50% discounts on Samsung products, continued professional development opportunities, and a collaborative working environment.

Due to the number of applications, we receive, only candidates that meet our criteria will be short-listed and contacted. We thank you for your time.

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