Civic Compliance Officer

- Are you dedicated to ensuring community safety and compliance?
- Permanent, full-time opportunity
- Monthly Rostered Day Off
- Commuter Use Vehicle
- $96K - $112K per annum (dependent on experience) + superannuation

About the team
The Civic Compliance Unit is predominantly responsible for investigation of breaches of the Glen Eira Community Local Law 2019, Domestic Animals Act 1994, Environment Protection Act 2017 and administering education and enforcement.

About the role
We are seeking a dedicated and skilled Civic Compliance Officer to be a part of our proactive Civic Compliance team.
In this essential role, you will support both the community and the organisation by consistently applying relevant Acts, Council Local Laws, Procedures, and Policies across the municipality with professionalism and respect.

Other responsibilities include:

- To patrol, and if necessary, enforce on and off leash areas in public places and parks.
- Monitor parks, reserves, picnic areas, pavilions, open space areas, sportsgrounds and recreation facilities to promote public safety and ensure proper use of parks and facilities.
- To assess and process permit applications, issue permits and supervise the placement and conditions of those permits by authorised permit holders' within the municipality
- To take responsibility for compliance with the provisions of the Local Government Act, Council's Local Law, Domestic Animals Act and other relevant Acts and Regulations.
- Attend to out-of-hours complaints from the public.
- To assist in the investigation and reporting of complaints received.

About you
You will have the ability to gain cooperation and assistance from stakeholders, clients, Council staff, and the public, handling enquiries and conveying information and instructions. You will play a crucial role in educating the community and encouraging adherence to regulations.
The ideal candidate will have strong customer service and well-developed problem-solving skills.

The following is also required:

- Certificate IV in Animal Regulation & Management or willing to obtain.
- Certificate IV in Government Investigations or willing to obtain.
- Knowledge of the Local Government Act, Road Safety Act, Road Rules Victoria, Litter Act, Domestic Animals Act and other relevant Legislation.
- Current Victorian Driver's license.
- Ability to work early mornings, evenings and weekends on a rotating roster.

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include Employee Working with Children Check, New National Police Record Check, Pre-employment medical assessment and Evidence of right to work in Australia.
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description
Civic Compliance Officer(Permits and Patrols) - Position Description.pdf

Apply NOW
All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:

- Attach your resume
- Attach a cover letter (no more than one page)

Closing date: 7 December 2025 at 11.55pm

For further information or a confidential discussion please contact Bruce Allen, Coordinator Civic Compliance on 9524 3348 or email ballen@gleneira.vic.gov.au

What’s on offer
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

- Flexible work options
- A supportive and collaborative team environment where your ideas are welcomed
- Access to paid training and participation in Council’s Learning and Development programs
- Reward and recognition programs and Comprehensive leave entitlements
- Corporate gym memberships at Glen Eira Leisure

Working at Glen Eira City Council
The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.
Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.
Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

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