Administration Coordinator

Administration Coordinator (Switchboard)

Job no: 908335

Work type: Full time

Location: Adelaide Metro Western

Categories: Administration, Business and Management

- Central Adelaide Local Health Network

- The Queen Elizabeth Hospital, Woodville South

- Salary ASO-3 $67,589 - $72,033 p.a. + Superannuation and Salary Sacrifice Benefits

- Permanent full-time

About the Role

We are seeking a motivated and experienced Administration Coordinator to lead the Switchboard team at The Queen Elizabeth Hospital. In this key role, you will be responsible for the day-to-day coordination and supervision of switchboard operations, ensuring a high standard of service delivery. Reporting to the Team Leader, Administrative Services, you will play a crucial role in maintaining smooth and efficient communication services within the hospital environment.

As the Administration Coordinator (Switchboard), you will manage staff, oversee rostering, and ensure performance targets are met through the monitoring and reporting of key indicators. Your responsibilities will also include implementing work instructions and coordinating the maintenance of switchboard infrastructure. This is a fantastic opportunity to make a meaningful impact in a fast-paced and supportive team, where your leadership and organisational skills will be highly valued.

About you

You are a confident and capable professional who thrives in a fast-paced environment and enjoys leading a team to deliver outstanding service. Your excellent communication skills and ability to manage multiple priorities make you a great fit for this role.

- Experience in a call centre / switchboard environment would be desirable.

- Proven experience in supervising staff and coordinating daily operations with a strong focus on customer service.

- Demonstrated ability to work independently, maintain confidentiality, and manage competing priorities effectively.

- Excellent interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds.

- Sound knowledge of Microsoft Office and a commitment to applying EEO and WHS principles in the workplace.

About CALHN

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories, our network, and the opportunities to be part of CALHN.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

- Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.

- Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.

- Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

- Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.

- Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.

- Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information

- Please refer to the role description for essential educational/vocational qualifications that may be required.

- Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.

- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 908335

Enquiries to:

Cleah Francis
Position: Administration Coordinator - Switchboard
Phone: 0466 556 326
Email: cleah.francis@sa.gov.au

Application Closing Date

11:55 pm Friday 28 November 2025

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