Apply in 3 Minutes: Human Resources Officer

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 20 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.

Our friendly, compassionate and experienced team makes this possible.

JOB PURPOSE

The Human Resources Officer is responsible for the operational delivery of HR services and support to staff and customers. The Human Resources Officer will work with management and staff, to identify, develop and implement solutions across a range of HR functions including, workforce planning, managing for performance, industrial relations, organisational restructuring, employee relations, organisational development and staff development.

DUTIES AND RESPONSIBILITIES

- In conjunction with Just Better Care’s management, take a key and at times leadership role in the development and implementation of HR strategies and projects.

- Identify, design and implement HR strategies and solutions to achieve agreed outcomes relating to: organisational design, organisational change, performance management, workforce and strategic planning and other HR activities inclusive of effective negotiation and consultation with management and staff.

- Take ownership of the HR results and outcomes.

- Develop effective, collaborative relationships and networking with all internal customers and external stakeholders.

- Deliver training and educational material to satisfy organisational competence and assist Just Better Care to produce best practice learning aids and resource material.

- Process administrative tasks on client information management and maintenance within agreed timeframes.

- Provide Administrative support including preparation of correspondence, reports, maintain office files, taking minutes at meetings.

- Providing coaching, supervision, support and direction to Community Support Professionals to ensure quality service is provided to people they support.

- Maintaining and updating data in company information systems.

- Meeting the specified standards for the delivery of quality in-home care and support services.

- Provide high level, timely and professional advice to senior managers and staff, in interpreting and implementing human resource policy including: recruitment; staff management; industrial relations; retention; and, training and development.

- Current and clear Criminal Record Check.

- Knowledge and experience managing on a broad range of HR areas, including; recruitment, performance management, industrial relations, workforce planning and employee relations.

- Extensive knowledge and evidence of application of contemporary HR practices and strategies, such as, strategic workforce planning, performance management, employee relations.

- Proven ability to manage change in a complex and often challenging industrial work environment.

- Highly developed interpersonal skills, with the proven ability to build effective relationships and communicate with a diverse range of internal and external stakeholders.

- Demonstrated hands‑on, practical approach.

- Relevant qualifications in Human Resources or related field as well as 3 years relevant experience in a similar role (preferable).

ABOUT YOU

- Previous experience in an administration role.

- Proven skills in Microsoft Office intermediate to advanced knowledge on Outlook, Word and Excel.

- Strong telephone and verbal communication skills along with active listening skill.

- Demonstrates excellent accuracy and attention to detail in documentation and correspondence.

- Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite.

- Ensure a high level of customer is delivered at all times.

- Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills.

- Ability to work as part of a team.

- Decision making.

- Training, coaching and developing team members.

- Speed and accuracy in data handling.

- Team building.

- Strong planning, organization and prioritization.

- Attention to detail and accuracy.

- Resilience in a fast paced environment.

- Problem solving with a CAN DO attitude.

- Ability to work autonomously.

- Relationship Management – internal & external stakeholders.

NEXT STEPS

If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on “Apply for this job”. Possible starts with you.

Just Better Care recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in its workplace. Aboriginal and Torres Strait Islander are encouraged to apply.

Possible starts with you

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