Project Support Officer

About the position

The City is currently implementing a new Enterprise Resource Planning (ERP) System. This is an exciting opportunity for the right person to join the ERP Project Team and be part of a significant transformational program. As a Project Support Officer, you will play a crucial role in providing efficient and effective administrative and project support services to the ERP Implementation project. You will provide a responsive point of contact service, and develop and maintain positive working relationships with project stakeholders. This is a full time fixed term position for 18 months with the potential for future employment opportunities.

Key accountabilities

- Coordinate project activities and administration in consultation with Change Manager to support the delivery of the ERP implementation project.

- Provide comprehensive administrative support such as handling general enquiries, preparation of project documentation and procurement activities.

- Reconcile consultant activity reports with the project investment schedule, escalating invoice inconsistencies or overruns.

- Prepare project reports and maintain the project schedule, avoiding conflicts by rescheduling activities as required.

- Support stakeholder engagement activities, arrange meetings, presentations and training, undertake planning, prepare documentation and provide minutes as required.

Position requirements

Candidates should have a degree in Business Administration and/or lesser qualification with significant experience in business administration in an information technology or project environment. All candidates must have comprehensive interpersonal, verbal and written communication skills, including the ability to work within a team environment and with a variety of stakeholders. Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits

The Project Support Officer position has a salary starting from $89,127 per annum or $45.1046 per hour, offered dependent on knowledge, skills, experience and qualifications. Some of the additional benefits of working for the City include:

- Up to 21% Superannuation (with superannuation co-contribution scheme)

- 22 Annual Leave days per annum (pro rata)

- Health & Wellbeing Program

- Flexible working arrangements

- Career opportunities

- Study Assistance

- Centrally located

- Free parking

About the City

Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000 people it offers a wide range of services and activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region. The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.

Interested in applying?

To apply for the position, visit the City’s website. To be considered for this vacancy, you must include the following documents in your application:

1. A current resume

2. A written response (maximum 1250 characters per criteria) addressing the following selection criteria inclusive of examples to support your claims:

1. A summary of experience and/or qualifications, outlining your suitability for the position;

2. Demonstrated ability to use a wide variety of computer software packages. Essential to have well-developed MS Office skills;

3. Comprehensive interpersonal, verbal and written communication skills, including the ability to work within a team environment and with a variety of stakeholders;

4. Comprehensive office administration and financial skills with attention to detail;

5. Sound project and time management skills and experience.

Applications close 4pm Thursday 30 October 2025.

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