Current jobs related to Customer Service Team Leader - City of Brisbane - Paper Australia Pty Ltd

  • Customer Service Team Leader

    4 weeks ago

    City of Brisbane, Australia multi color corp Full time

    Posted Thursday, August 14, 2025 at 2:30 PM Build your Career with an Industry Leader Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal...

  • Customer Service Team Leader

    2 weeks ago

    Brisbane, Queensland, Australia Topdeck Travel Full time $80,000 - $120,000 per year

    Brand:Global TouringPosition:Customer Service Team LeaderReporting to:Global Customer Service ManagerLocation Base:BrisbaneContract:Full Time. Salary + Bonus (based on sales targets & KPI's)The Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our brands Topdeck Travel and Back-Roads...

  • Customer Service Team Leader

    1 week ago

    Garden City, Victoria, Australia Randstad Australia Full time $90,000 - $120,000 per year

    We are seeking a highly experienced Customer Service Team Leader to head up a vital contact centre operation. This is an exciting opportunity to lead a motivated team, drive operational excellence, and make a significant impact on service delivery within a busy environment.Your main responsibility will be fostering a high-performing culture while ensuring...

  • Customer Service Team Leader

    2 weeks ago

    Logan City, Australia Austcorp Executive Full time

    Family owned and operated building products manufacturer - Lead and inspire a team of 8 Customer Service Representatives - Logan location - Monday - Friday - Full time Are you a dynamic leader with a passion for providing exceptional customer service? Do you have experience managing teams and driving results within a trade based environment? If so, we have...

  • Customer Service Team Leader

    1 week ago

    Brisbane, Australia Rentokil Initial Full time

    Your chance to join a market-leading, global organisation - Work within a dynamic, supportive, and collaborative team environment - Opportunities for growth and development ** Do you have a spark - do you have passion - do you have great positive energy? ** Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join...

  • ▷ [Urgent] Customer Service Senior Team Leader

    3 weeks ago

    City Of Cockburn, Australia The City of Cockburn Full time

    - Free Cockburn ARC gym membership and wellness programs About Us The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes’ from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities. At the City of...

  • Team Leader

    1 week ago

    Brisbane, Australia Queensland Police Service Full time

    Lead and manage the team in the provision of prompt and effective delivery of services to clients and stakeholders.- Manage and maintain skills and knowledge of the team including performance monitoring and staff development.- Resolve complex problems ensuring solutions are consistent with the direction of the section.- Improve service delivery benchmarks...

  • Technical Service Team Leader

    2 weeks ago

    City of Melbourne, Australia Scorptec Full time

    Want an exciting career at Scorptec as a Technical Services TL Team Leader? Right now, an opportunity has arisen for anyone who has strong leadership skills to manage a medium to large team of people to drive performance culture and success Overseeing the day-to-day operations of the technical services team to ensure performance is maintained. Manage...

  • Team Leader

    3 weeks ago

    City of Brisbane, Australia Merck Gruppe - MSD Sharp & Dohme Full time

    Job Description Dispatch Team Leader – Leadership & Logistics Focus - Looking for a different challenge as a Dispatch Team Leader whereby you can utilise your skills? - Permanent Full-time position with competitive remuneration, bonus and benefits - Location: AUS - Queensland – Murarrie - Morning Shift - Team Leader: Shift Pattern:6:00am to...

  • (Immediate Start) Field Service Technician Team Leader

    4 weeks ago

    City of Brisbane, Australia Toyota Material Handling Australia Full time

    Overview - Global Market Leader in Forklifts & Material Handling Equipment - Friendly Team Environment - Career Progression Opportunity About TMHA About TMHA: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation. TMHA is the exclusive Australian retailer for...

Customer Service Team Leader

4 weeks ago

City of Brisbane, Australia Paper Australia Pty Ltd Full time

Select how often (in days) to receive an alert:

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

Discover the Opportunity….

Opal Fibre Packaging provides a full service offering in corrugated cardboard box packaging from design and product testing through to supply chain integration. We have an exciting opportunity for a Customer Service Team Leader (QLD) to join the team at our site in Rocklea.

The key focus of this role will be to:

- Leading the local customer service team’s performance to maximize responsiveness and accuracy
- Identifying and developing improved processes, to ensure free flowing information between stakeholder groups
- Provide great customer service to a portfolio of key customer accounts
- Support the team by handling escalations as required and overseeing order processes
- Ensuring the team meets service level targets and target goals by coaching and developing the customer service team on an on-going basis
- Generating reports to track relevant KPI’s
- Assist the team to provide excellent phone and email-based customer service

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

For this role we would ideally like you to have:

- Experience leading Customer Service teams in a fast-paced environment (manufacturing industry experience would be viewed favourably)
- Excellent communications skills – both written and verbal
- Strong organisation skills and the ability to manage multiple projects with fixed deadlines
- Previous experience using CRM systems (SAP and Microsoft Dynamics experience would be highly regarded)
- A customer-centric mindset and a positive demeanour

Applications are open to both internal and external candidates. If this sounds like the opportunity for you apply now

#J-18808-Ljbffr