Payments Specialist

4 weeks ago

Chatswood, Australia OX Securities Full time

About Us:

Ox Securities is a Sydney-based Forex and CFD trading firm delivering seamless trading experiences across global markets. We’re currently looking for an experienced Payments Specialist to join our team and contribute to payment operations across our expanding international footprint.

Key Responsibilities:

- Monitor and process payment transactions across multiple channels.

- Conduct AML checks, perform EDD, and enforce internal compliance policies.

- Investigate and resolve payment issues, disputes, and chargebacks.

- Liaise with banks, PSPs, and internal teams on payment escalations.

- Assist with KYB reviews and maintain internal documentation.

- Stay ahead of payment trends and contribute to systems/process improvement.

- Other tasks or initiatives as assigned by the department head or company director

Qualifications:

- 2–4 years of experience in payment operations within the Forex or CFD industry.

- Strong understanding of payment compliance, PSP integrations, and CRM systems.

- Detail-oriented and proactive with strong problem-solving skills.

- Excellent written and verbal communication skills.

Training:

The company recognises the importance of a strong foundation for success in this role. Therefore, we provide comprehensive training to equip you with the knowledge and skills necessary to excel in your duties & responsibilities.

Benefits:

Competitive salary, opportunities for career growth and advancement, birthday leave, and monthly team lunches

Join us at Ox Securities and be part of a dynamic team that values excellence, innovation, and customer satisfaction.

Apply today

We are committed to providing a diverse and inclusive workplace. Ox Securities is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, colour, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, marital or family status, disability status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

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