User Experience Designer

User Experience Designer page is loaded## User Experience Designerlocations: VIC - Support Officetime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 5, 2025 (26 days left to apply)job requisition id: JR016106**The role**Our Experience Designer is responsible for supporting and delivering on 7-Eleven’s ambition towards becoming a design-driven organisation. You will help our design team in educating the organisation on design and design thinking; supporting on the delivery of key strategic projects, as well as playing a part in forming the foundation of UX/UI operations for the design team.**What a typical day might consist of …*** Assisting with scoping and planning user-experience design projects with a senior design manager and/or PO, leaning on UX/UI toolkits and a design mindset* Assisting in running educational activities that contribute toward building out design thinking capability across the organisation* Supporting the development of a design culture and identity at 7-Eleven* Supporting in the development and execution of educational presentations and workshops on design practice and design thinking* Connecting multidisciplinary stakeholders and partners around key CX/UX flows, journey maps, user stories, service blueprints and other design artefacts* Offering thought leadership, mentorship and advice to team members and stakeholders* Representing experience design and championing the customer in everyday engagements with the business* Balancing desirability, viability and feasibility in design development* Contributing to the development and management of design operations (focusing on evolving a design system)**What's in your toolkit …*** Experience in conducting CX/UX research and conducting collaborative brainstorming or co-design workshops* Application of HCD and/or UX research skills such as: card sorting, heuristic reviews, ethnographic research methods, reframing, affinity diagramming, A/B testing and behavioural analysis and synthesis* Developing wireframes from low through to high-fidelity across both iOS and Android operating systems* Applying CX/UX design to strategic business problems* Strong communication, presentation, workshop facilitation, coaching and influencing skills* Strong creative confidence, driving creative design and insight within a team and pushing team members to think beyond the box* Experimentation tools and methods for conducting design sprints, rapid prototyping and feedback* Ability to project plan and scope design work and ability to identify risks* Experience in Agile ways of working, utilising tools like Jira, DevOps etc* Strong proficiency on collaborative design platforms such as Miro, FigJam, Notion etc* Demonstrated capability on tactical design platforms such as Figma and Adobe Creative Suite* Experience with research design platforms such as Dovetail, Askable, Maze, Optimal Workshop, TheyDo, Smaply etc* Up to date on latest design tools, methods and platforms**It would be even better (but not essential) if you …*** Have practical experience in one of the following design disciplines: UX, UI, customer experience strategy, service, interaction, experiential, product or industrial design, particularly in the consumer goods and/or retail industry, bridging digital and physical experiences for both customers and team members* Member of industry associations, community groups* **Vibrant Open Office in Richmond.** Work in a dynamic, collaborative space that sparks creativity* **Work Your Way.** Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds* **Make a Difference.** Take a paid day off each year to volunteer for a cause you’re passionate about* **Fuel Your Day.** Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee* **Family Comes First.** Get up to 15 weeks of paid parental leave so you can focus on what matters most* **Stay Social & Connected.** Join our Social Club and Open Committee for regular events, celebrations, and fun activities* **Grow Without Limits.** Access unlimited LinkedIn Learning courses and invest in your personal and professional development*At 7-Eleven our people are at the heart of everything we do.**We are committed to creating a workplace that fosters inclusion and celebrates diversity.We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a* *Diversity Council Australia Inclusive Employer 2024-2025 and Bronze Accredited with the Australian Workplace Equity Index.*At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at *peoplesupport@7eleven.com.au* /*/* Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned./*/**To find out more about our current opportunities follow us on or view our .*Our purpose at 7-Eleven is to make every day easier so Australians can live a good life. We endeavor to make 7-Eleven Australia a frontrunner in developing capability, fostering safety and wellness in the workplace and increasing collaboration keeping our customers front of mind. We can proudly provide greater flexibility, and deliver rewarding development opportunities Our commitment to creating a workplace that fosters inclusion and celebrates diversity means that every team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity. We are a proudly people-focused business, and together we aim to reach higher, do what’s right, delight customers and thrive together. 7-Eleven Australia has a dedicated team available to support applicants with any diversity and inclusion related queries including diverse gender experiences, language and accessibility needs. All enquiries regarding our recruitment process are welcome and are handled with confidentiality and respect for privacy. 7-Eleven is proud to be a Diversity Council Australia Inclusive Employer 2024-2025 and Bronze Accredited with the Australian Workplace Equity Index. At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at *peoplesupport@7eleven.com.au* /*/* Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned./*/* Contact Information:Phone: 1800 247 711Hours: Mon-Fri 8am-6pm or Sat-Sun 8am-4pm AEST
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