Property Claims Handler

3 weeks ago

Newcastle City Council, Australia Aston Charles Full time

Property Claims Handler (Home-Based) - Newcastle

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

You’ll efficiently deal with a caseload of Commercial Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.

We welcome applications from Commercial Property Claims Handlers who have either worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary ranging from £30K - £35K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term

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