Area Administration Assistant
3 weeks ago
About Us
At Family Centered Support Services, we provide a range of services to children, young people, and families, including respite care, in-home support, and residential out-of-home care. We believe children belong with their families whenever it is safe and possible, and we work closely with the Department of Child Safety and the families to address the root causes of challenging behaviours and support positive change.
About the Role
We’re offering a dynamic and rewarding opportunity to join our Bayside team as an Area Administration Assistant, where you will play a vital role in ensuring smooth day-to-day operations across the region.
Reporting to the Area Manager and working closely with our Human Resources and Finance teams, you’ll provide essential administrative and secretarial support to staff and contractors.
This is a permanent Part-Time position offering 70 hours per fortnight, based in Burbank. There will be scope for the position to increase to Full-Time as the region grows.
Key Responsibilities
- Welcoming guests to the office
- Acting as the first point of contact for staff and external contractors
- Maintaining office equipment and supplies
- Supporting the onboarding of new staff
- Assisting with recruitment, including managing interviews, verifying documents, submitting checks, and sending reminders
- Preparing compliance reports (e.g., Blue Cards, First Aid/CPR, LCS, licences, qualifications)
- Liaising with government departments regarding checks
- Scanning and emailing training documentation
- Organising catering for meetings and training sessions
- Managing property leases, maintenance requests, and damage reports
- Overseeing vehicle management
- Coordinating residential placement openings/closures
- Purchasing furniture and preparing work orders
- Using systems such as Humanforce, ELMO, SharePoint, and Microsoft Office Suite
About You
You bring life experience, patience, empathy, and resilience, with a great sense of humour to match. You’re proactive, approachable, and able to build rapport easily with your team. You’re confident working independently and have solid skills in Microsoft Office and Windows 10. Experience with Humanforce/ELMO and HR processes is highly desirable.
You Will Need
- QLD P2 or Open driver’s licence
- Minimum Certificate III in Business Administration or similar discipline
- Demonstrated experience in a similar administration role
- Current QLD Blue Card or willingness to obtain
- Willingness to complete short courses required to work within QLD child protection (supported by us)
- Current Licensed Care Service (LCS) check through the Department, or willingness to obtain (supported by us)
Benefits
- Be part of a growing, learning-focused organisation
- Access to Not-for-Profit salary sacrifice options via AccessPay
- Above award pay with penalties and allowances
- Career development and advancement opportunities
- Ongoing training and support
- Access to Employee Assistance Program (EAP)
- QLeave portable long service leave contributions
How to Apply
To apply for this role, please click Apply Now and follow the links to our website platform. If your online application is successful, you will be contacted to arrange an initial phone interview.
For further information about this role or other employment opportunities, please contact our HR Team at hr@familycentered.com.au.
Important Notes
- Applications may be shortlisted as they are received
- Only applications submitted online will be considered for advertised roles
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