Telephonist - Emergency Department, Shoalhaven Memorial Hospital

6 days ago


Nowra, Australia Southern NSW Local Health District Full time

Help deliver outcomes that matter most to our Illawarra Shoalhaven community.

$69,582.73 - $70,975.90 per annum + 12% super & salary packaging | Temporary Full Time until 13 September 2026 | Shoalhaven Memorial Hospital (SMH) | REQ607834 | Grade: Telephonist Level 3 | Applications close: 16 October 2025

Join us in shaping healthier futures. Together we can do more.

This position provides receptionist (front desk) support within the Emergency Department, Telephonist support to SMH site after hours.

The incumbent is required to:

- Provide effective front line customer service for the Emergency Department.
- Deliver accurate and timely recording of patient information and processing of medical records.
- Maintain general administrative organisation of the central communication area within the department.
- Provide general administration support to all staff within the department.

Shoalhaven Memorial Hospital, located on Yuin Country, is the main referral hospital for the Shoalhaven Region, providing emergency care, medical, surgical and orthopaedic services.

The hospital is currently undergoing a significant $440M redevelopment that will redefine how healthcare is delivered within the Region. Once completed in early 2026, the new seven-storey Acute Services Building and refurbishments on the current hospital site will bring a focus on career development, allowing you to grow your career, acquire new skills and advance professionally as the hospital continues to develop.

Benefits of working with ISLHD

We understand that balancing career aspirations with the demand of the everyday, as well as maintaining a healthy work-life balance, can be a challenge. To help with this, we offer a range of benefits which include:

- Allocated Days Off (ADO) - once a month take a paid day off (eligible full-time employees)
- Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary (eligible full-time employees)
- Fitness Passport - discounted gym membership that both you and your family can enjoy (eligible employees)
- Career progression, professional development and secondment opportunities

Apply now by reading the Position Description, then, using our online portal, submit a resume and answer the selection criteria within the application. In addition, please note you must have the following essential requirements:

- Applicable vaccination requirements for a Category A role.

This is a temporary leave relief position until 13 September 2026 with the possibility of extension.

ISLHD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ISLHD is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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