[13/10/2025] Project and Change Manager

Project and Change Manager – South Bank, QLD

Job no: 528290
Brand: Marketing
Work type: Full time
Location: Queensland
Categories: Operations & Professional Services, Marketing, Web, Creative & UX, Corporate & Group Travel, Information & Technology

Join Our Global Marketing Team as a Project & Change Manager

Are you passionate about driving transformation and making a real impact across global brands? Our Corporate Marketing team is on the lookout for a Project & Change Manager who will play a pivotal role in shaping the future of our B2B travel portfolio. In this dual‑focused role, you’ll lead high‑impact projects from concept to completion, while championing change that resonates with people, processes, and culture. You’ll be the bridge between strategic vision and practical execution, ensuring that transformation is not only delivered but embraced across the organisation.

Working within our Global Marketing Operations and Digital teams, you’ll combine structured project delivery with empathetic change leadership to unlock sustainable business outcomes. Success in this role calls for a unique blend of program coordination, strategic thinking, and exceptional communication, along with the ability to build trust, navigate complexity, and stay commercially sharp in a fast‑paced, multi‑brand environment.

Our Ideal Candidate

- 7+ years in project, change, or transformation management, preferably in global B2B settings

- Skilled at handling multiple projects across various stakeholders, time zones, and workstreams

- Familiar with change management frameworks (ADKAR, Prosci, Kotter) applied across business units

- Familiar with project management methodologies and delivery styles

- Experience in marketing, digital, sales enablement, or customer‑facing transformation within B2B

- Proficient in project planning tools (Smartsheet, Asana, Jira, Monday.com) and change enablement resources

- Adaptable to ambiguity, prioritising with limited information, and adjusting pace in fast‑paced environments

- Experience in travel, technology, or professional services sectors

- Education: Bachelor's in Business, Project Management, or related field; MBA or Post Graduate Certificates; Project management certification (PMP, PRINCE2, PMI‑ACP); Change management certification or training (Prosci, Kotter, ADKAR)

Your Day to Day

Project Delivery & Execution

- Lead complete planning and delivery of strategic projects

- Manage project plans, budgets, and risks

- Coordinate globally for clear accountability

- Identify risks and implement mitigations

- Prioritise to achieve timely, budgeted outcomes

Change Management & Stakeholder Engagement

- Plan change management: stakeholder analysis and readiness checks

- Develop change plans with communication, training, and engagement

- Serve as communication bridge for clear messaging

- Build readiness and trust among stakeholders

Communication & Governance

- Facilitate steering meetings and updates for global stakeholders

- Ensure accurate documentation and reporting

- Create clear project materials like timelines and presentations

Cross‑Functional Collaboration

- Work with marketing, sales, finance, and product leaders on initiatives

- Align with global strategy while supporting regional needs

- Foster relationships for integrated execution

What You’ll Enjoy

🙋🏾♀️ Culture: an inclusive company with a unique team culture
👐🏽 Our People: Equal Opportunity Employer – encouraging all suitably qualified applicants, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno‑religious minority groups and people with disability
🎉 Development: Individualised Learning & Development pathway options
🏆 Exclusive Staff Discounts: access to over 350 of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏 Travel Discounts: flights, hotels, tours, cruises, travel insurance and more for family and friends
💎 Brightness of Future: career opportunities across a network of brands and businesses worldwide – we promote from within
🥦 Corporate Health Discounts: access to BUPA health insurance plans and an internal gym
🌞 Mental Health: Support and Employee Assistance Program for staff and family
🎉 Social: Regular awards nights, team‑building, industry events and global conferences
🙏🏼 Giving Back: CSR program with Workplace Giving, volunteering, fundraising; paid parental and volunteer leave
💚 Sustainability: efforts to protect the environment for the future of tourism

Equal Opportunity Statement

Flight Centre Travel Group is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People, people from racial, ethnic, or ethno‑religious minority groups, and people with disability.

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