Client Services Officer

4 weeks ago


City of Brisbane, Australia Advanced Personnel Management Full time

Overview

Client Services Officer – Assure (APM Group)
Assure breaks the mould of traditional call centres. Here, initiative, empathy, and critical thinking are valued just as much as performance. As a Client Services Officer, you’ll be the vital connector between clients and Assure EAP services, managing calls with care and confidence.

What You’ll Do

- Deliver outstanding customer experiences from the first interaction

- Think on your feet to resolve sensitive enquiries with professionalism

- Collaborate across teams to provide tailored support

- Update client info and use internal systems to assist effectively

The Role

- Full-time position, Monday–Friday roster (7am–5pm)

- Flexible scheduling available

- Ongoing coaching and development provided

What We’re Looking For

- Passion for customer service (retail, hospitality or call centre welcome)

- Confident multitasker across CRMs and Microsoft Office

- Detail-oriented, self-motivated, and team-friendly

- Career-driven, with growth opportunities across APM Group

Apply now or reach out toPeter.Tieu@apm.net.auto chat about the role. Applications reviewed as received—so don’t wait

About Us

Assure forms part of the APM group of companies who are a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

When you join APM, there’s an opportunity to grow your career, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

#J-18808-Ljbffr



  • Melbourne City Centre, Australia Court Services Victoria Full time

    **About us** The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...


  • Melbourne City Centre, Victoria, Australia Court Services Victoria Full time $60,000 - $100,000 per year

    Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...


  • City of Melbourne, Australia ACS Property Services Full time

    Overview Are you passionate, dedicated to customer satisfaction, and eager to be part of a dynamic team? About us ACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being...


  • Melbourne City Centre, Australia Davidson Group Services Full time

    **Seeking a new challenging role with the Australian Federal Government?** Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the...


  • City of Melbourne, Australia cohealth Full time

    See more about the role below, including the responsibilities and skills we are looking for. Client Services Officer Collingwood, Australia Reference: 6813296 - Part-Time, 0.6 FTE, Fixed-Term - Work for a multi-award-winning iconic community health organisation - Generous salary packaging options to reduce your cohealth taxable income cohealth leads the...


  • Brisbane, Queensland, Australia Olympic Fire Services Full time $104,000 - $130,878 per year

    You will report directly to the Senior Management Team. This role encompasses a range of account management activities including but not limited to:- routine and reactive job administration, scheduling coordination, reporting and quoting, invoicing of completed works and client liaison. All of which require the highest standard of customer service through...


  • Brisbane, Queensland, Australia Advice2Talent Full time $90,000 - $120,000 per year

    Career Paraplanner / Client Services Officer (Brisbane)Grow your career in financial planning with a supportive in-office team.Are you a Paraplanner or Client Services Officer who wants to build a long-term career in financial planning? Our well-established Brisbane-based practice is looking for a driven professional to work closely with our advisers in the...


  • Brisbane, Australia The Andersen Partnership Full time

    **Company Overview**: TAP has partnered with a leading wealth management firm dedicated to providing exceptional financial advice and services to their valued clients. With a commitment to excellence and a client-centric approach, our client strives to deliver comprehensive solutions that meet their clients’ financial goals. Due to an internal promotion,...


  • Brisbane, Queensland, Australia Platinum Investment Advisory Full time $60,000 - $80,000 per year

    About the role We are seeking a Client Service Officer with some financial planning experience to join our growing financial planning team in our Brisbane office. This full-time role will see you providing exceptional client service and supporting our financial advisors in delivering holistic financial guidance to our valued clients.What you'll be...


  • Brisbane, Australia Mercer Full time

    **Client Service Officer** With an enviable reputation in superannuation and financial advice, **Mercer** is in the business of putting our clients at the centre of everything we do, investing clients’ money to create the best possible outcomes. If this resonates with you, than perhaps this is the role you are after! **About the Role**: Our Financial...