Client Services Officer

7 days ago

City of Brisbane, Australia Advanced Personnel Management Full time

Overview

Client Services Officer – Assure (APM Group)
Assure breaks the mould of traditional call centres. Here, initiative, empathy, and critical thinking are valued just as much as performance. As a Client Services Officer, you’ll be the vital connector between clients and Assure EAP services, managing calls with care and confidence.

What You’ll Do

- Deliver outstanding customer experiences from the first interaction

- Think on your feet to resolve sensitive enquiries with professionalism

- Collaborate across teams to provide tailored support

- Update client info and use internal systems to assist effectively

The Role

- Full-time position, Monday–Friday roster (7am–5pm)

- Flexible scheduling available

- Ongoing coaching and development provided

What We’re Looking For

- Passion for customer service (retail, hospitality or call centre welcome)

- Confident multitasker across CRMs and Microsoft Office

- Detail-oriented, self-motivated, and team-friendly

- Career-driven, with growth opportunities across APM Group

Apply now or reach out toPeter.Tieu@apm.net.auto chat about the role. Applications reviewed as received—so don’t wait

About Us

Assure forms part of the APM group of companies who are a diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

When you join APM, there’s an opportunity to grow your career, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

#J-18808-Ljbffr

  • Client Services Officer

    4 days ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...

  • Client Services Officer

    4 days ago

    Brisbane, Queensland, Australia Gallagher Benefit Services Full time $60,000 - $90,000 per year

    We have an exciting opportunity to join Gallagher as a Client Services Officerworking closely with our Consultants to provide ongoing value and service to existing Corporate Benefit clients. We partner with our clients to support their employees with access to corporate superannuation & a wide range of employee benefit packages.This is a great opportunity...

  • Client Services Officer

    6 days ago

    Melbourne City Centre, Victoria, Australia Court Services Victoria Full time $60,000 - $100,000 per year

    Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...

  • Client Services Coordinator

    5 days ago

    City of Melbourne, Australia ACS Property Services Full time

    Overview Are you passionate, dedicated to customer satisfaction, and eager to be part of a dynamic team? About us ACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being...

  • Client Service Officer

    1 week ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    **Seeking a new challenging role with the Australian Federal Government?** Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the...

  • Client Services Officer

    3 weeks ago

    City of Canning, Australia APM Full time

    APM Canning Vale, Western Australia, AustraliaOverviewJoin to apply for the Client Services Officer role at APM. Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning...

  • Client Relations Officer

    2 weeks ago

    City of Brisbane, Australia Sagicor Group Jamaica Limited Full time

    Career Opportunities: Client Relations Officer (61144) Requisition ID61144-Posted -St. Lucia-Insurance Sales / Business Development- Job Posting Location(s) (1) DEPARTMENT: Group Life & Health REPORTS TO: Manager, Client Relations NUMBER OF REPORTING POSITIONS: Nil GEOGRAPHIC LOCATION: St. Lucia JOB SUMMARY Organises and coordinates the activities of the...

  • Client Services Officer

    7 hours ago

    Brisbane, Queensland, Australia Olympic Fire Services Full time $104,000 - $130,878 per year

    You will report directly to the Senior Management Team. This role encompasses a range of account management activities including but not limited to:- routine and reactive job administration, scheduling coordination, reporting and quoting, invoicing of completed works and client liaison. All of which require the highest standard of customer service through...

  • Client Service Officer

    4 days ago

    Brisbane, Australia The Andersen Partnership Full time

    Career Progession - Competitive Salary Package - Flexible Arrangements As a Client Service Officer, you will be a vital link between clients and the team of experienced accountants. You will play a crucial role in ensuring the smooth operation of the client service department, delivering exceptional support, and facilitating strong client...

  • Client Service Officer

    4 days ago

    Brisbane, Queensland, Australia Platinum Investment Advisory Full time $60,000 - $80,000 per year

    About the role We are seeking a Client Service Officer with some financial planning experience to join our growing financial planning team in our Brisbane office. This full-time role will see you providing exceptional client service and supporting our financial advisors in delivering holistic financial guidance to our valued clients.What you'll be...