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Workflow Coordinator

2 months ago

Sydney, Australia Global Supply Full time

**Job no**: 517552

**Brand**: Global Supply

**Work type**: Full time, Hybrid

**Location**: New South Wales, Queensland

**Categories**: Wholesale & Product, Leisure Travel & Retail

**About the Opportunity**

Global Supply is Flight Centre Travel Group’s global in-house product procurement and consolidation business, servicing a number of Flight Centre’s worldwide selling businesses.

In conjunction with the Workflow Manager, the Associate monitors and co-ordinates the daily activities of the workflow and queues of the Distribution area, setting the priorities of contracts, updates, specials, and projects for destination.

You will collaborate daily with other teams, in particular, the procurement and outsourcing teams, using defined processes and independent judgement to properly diffuse escalated or more complex issues in the most expedient manner possible.

You will maintain strong relationships with our supplier partners to increase speed to market, ensuring that content is entered in an accurate, consistent and timely manner, thus maximising total turnover volume and allowing for ease of sale to the selling partners.

This role may be based in either Brisbane or Sydney.

**Key Responsibilities**
- Manage workflow of incoming contracts, specials and promotions to increase speed to market and support the strategy of the team
- Liaise with procurement, suppliers and other teams to ensure management of any escalations in a timely manner
- Ensure issues and recommendations with regard to programs, tools, projects, and processes are properly being followed
- Champions recommendations to Workflow Manager for change/improvements in order to achieve common goals

**You Will Need**:

- TravelBox, Hotelhub, Travolutionary back office systems experience
- Microsoft Office Suite - Excel experience is essential
- Minimum 2 years’ experience in the travel industry and/or wholesale travel product business
- High attention to detail and ability to resolve issues
- Setting, managing and meeting work timelines
- Establishing and managing people and resources required to achieve goals

**In reward for your commitment and performance you will receive**:

- On target earnings $60 k plus super/incentives
- Work with Australia’s largest travel retailer
- Global career opportunities in a network of brands
- We embrace a hybrid workplace, with work from home and office options available
- Generous travel discounts on flights, hotels, tours, cruises and insurance for you, your family and friends
- Thrive in a diverse and inclusive environment
- Discounted financial and health services
- Access to our 24/7 gym located at global Head Office

LI-CM1
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

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