CRM Specialist

2 months ago


Melbourne, Australia Optimum Consulting Group Full time

Our client is a specialist investor at the centre of efforts to help deliver on Australia's ambitions for a thriving, low emissions future. They are an independent statutory authority of the Australian Government.

This is a new created Melbourne based role reporting into the Associate Director of the Government and Stakeholder Relations (GSR) team. If you are a super user of Dynamics 365 CRM and/or Salesforce and have strong business analyst, stakeholder and change management skills, then this is the role for you.

Key responsibilities include:

- Driving the CRM system to extract maximum value by owning the data quality and introducing strategies, processes and practices to improve data quality and value
- Advise on optimisation and refinement opportunities of the system to achieve business objectives
- Develop routine feed in of quality contact data from across the business
- Manage permissions and access levels
- Document process and procedures and training modules to drive adopting and usage of the system across the business
- The ability to capture business requirements and work with developers and IT to implement

You will have:

- High levels of proficiency in Microsoft Dynamics (or Salesforce) - more than 2 years experience preferable
- Experience in change management in medium-sized organisations to deploy innovative business solutions
- Business analyst skills
- Demonstrated experience in data literacy and strong understanding of data types and data flows
- Excellent stakeholder skills and a genuine interest in acquiring knowledge of Australia's government, industry sectors and decarbonisation challenges
- Possess a relevant qualification, preferably at tertiary level


  • CRM Specialist

    2 months ago


    Melbourne, Australia Jivaro Full time

    Generous staff discounts - Collaborative team environment, huge growth opportunity with the business - Central, easy access location in the heart of Melbourne **The Role**: An iconic Australian retail brand is on the hunt for a CRM specialist that will be responsible for the customer lifecycle and loyalty for two of their amazing brands. The role will see...

  • CRM Specialist

    2 months ago


    Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...

  • CRM Specialist

    5 days ago


    Melbourne, Victoria, Australia Jivaro Full time

    Generous staff discounts Collaborative team environment, huge growth opportunity with the business Central, easy access location in the heart of MelbourneThe Role:An iconic Australian retail brand is on the hunt for a CRM specialist that will be responsible for the customer lifecycle and loyalty for two of their amazing brands. The role will see you working...

  • CRM Specialist

    5 days ago


    Melbourne, Victoria, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your new...


  • Melbourne, Australia Aquent Full time

    Monitor and report on activity levels to improve existing campaigns and inform the design of future campaigns. Ensure effective and timely delivery of end to end campaigns to meet campaign requirements Analysis and evaluation of marketing activity to optimize outcomes. Frequent liaison with internal and external stakeholders, this role will exercise sound...

  • CRM Specialist

    5 days ago


    Melbourne, Victoria, Australia Optimum Consulting Group Full time

    Our client is a specialist investor at the centre of efforts to help deliver on Australia's ambitions for a thriving, low emissions future. They are an independent statutory authority of the Australian Government.This is a new created Melbourne based role reporting into the Associate Director of the Government and Stakeholder Relations (GSR) team. If you are...


  • Melbourne, Australia Just Digital People Full time

    Work for a huge global brand - Immense room for growth & development - AMAZING work culture! Just Digital People have a stellar opportunity for an experienced **CRM & Loyalty Specialist** to join this booming global business! **A day in the life...** - Bringing a fresh, creative and informed identity to the table, assisting in the development of the annual...

  • CRM Specialist

    3 weeks ago


    Melbourne, Australia New Chapter Talent Full time

    Port Melbourne Located - Flex WFH (3 x days at home / 2 x days in the office) A fantastic opportunity is currently available to join a leading national retailer as a CRM Engagement Specialist. Joining the loyalty team you will play a key role supporting the development and execution of all loyalty activities across B2B & B2C customer segments. **The...

  • CRM Specialist

    2 weeks ago


    Melbourne, Australia Orion Systems Integrators, Inc. Full time

    Melbourne, Victoria, Australia Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients...


  • Melbourne, Australia Delivery Centric Technologies Full time

    Experience : 6+ years Job Description: This person should have the below knowledge and skills to manage CRM/ ERP related configuration/ deployment works. - Technology Stack (JScript, plugins & custom workflows (C#), power automate flows, Azure function apps, PCF control) - Tools (CRM Developer Toolkit (SDK), Plugin Registration, Ribbon Workbench,...


  • Melbourne, Victoria, Australia ProClinical Full time

    Direct Marketing & CRM (Marketing & Communications) Proclinical is partnered with a leading global biosensor company. Their mission is to leverage patented biosensor technology to create a wide variety of test strips designed for integration with their hand-held analyzers. Their innovative and broad product portfolio encompasses multiple sectors including...


  • Melbourne, Victoria, Australia Zoos Victoria Full time

    Hybrid office/WFH opportunity Salary from $107,824 a. + 11% superannuation 12-month fixed term contract Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every...

  • CRM Specialist

    5 days ago


    Melbourne, Victoria, Australia New Chapter Talent Full time

    Port Melbourne Located Flex WFH (3 x days at home / 2 x days in the office)A fantastic opportunity is currently available to join a leading national retailer as a CRM Engagement Specialist. Joining the loyalty team you will play a key role supporting the development and execution of all loyalty activities across B2B & B2C customer segments.The Company:One of...


  • Melbourne, Australia Miller Leith Full time

    About the Client:Our client is an esteemed leader in the luxury retail industry, specialising in fine jewellery and high-end watches. With over four decades of history, they have expanded to 9 prominent stores across Australia. The company is dedicated to providing a personalised shopping experience, featuring impeccable service and expert product...


  • Melbourne, Australia Miller Leith Full time

    About the Client:Our client is an esteemed leader in the luxury retail industry, specialising in fine jewellery and high-end watches. With over four decades of history, they have expanded to 9 prominent stores across Australia. The company is dedicated to providing a personalised shopping experience, featuring impeccable service and expert product...


  • Melbourne, Victoria, Australia CRM Recruitment Full time

    07th June, 2024 Our client is a busy and unique industry led Not for Profit training organisation. Over their multiple campuses, they provide an array of services and training courses. With a team of close to 180 people and rapidly growing they have a great job opportunity for an experienced Risk and Governance professional with the right drive energy and...


  • Melbourne, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to...


  • Melbourne, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to...


  • Melbourne, Australia Accent Group Full time

    Platypus Shoes is a renowned footwear retailer in Australia and New Zealand, known for its on trend and wide range of footwear. With over 200 stores nationally plus our online store we are growth engine for the Accent Group and pride ourselves on having the best teams that create amazing shopping experiences for our customers. We are seeking a passionate and...


  • Melbourne, Victoria, Australia AIA Full time

    BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a...