Administrator - Service Operations 1

2 months ago

Guildford, Australia WesTrac Full time

Posted Date: 7 May 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the **New Machines Mining Manager**, the **Administrator - Service Operations** will play an integral part in supporting our New Machines Mining branch across a wide range of administrative and customer facing tasks.

The position is responsible for all administrative branch activities. Duties will include but are not limited to, general administration, site mobilisations, induction requirements, ensuring timesheets are correctly entered, work order activities and quality assurance and continuous improvement.

**Location**: South Guildford

**Roster**: 5/2 8hrs

**To be successful the following is required**:

- Highly developed administrative skills with previous experience within a similar role
- SAP & DBS experience is considered highly desirable
- Experience with the use of Excel / Smartsheet
- Advanced time management, planning and organisational skills with the ability manage multiple priorities to meet objectives
- Professional level of computer literacy and data entry skills
- Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Attention to detail and accuracy
- Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people

**What we offer**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
- Job#2192_

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